Friday, June 14, 2024
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Mobile Voice

Understanding the customer more important than ever

The digital generation – Gen D – demands more of organisations across a growing number of digital channels. Analytics, agility and intelligent contact centre platforms help organisations deliver, says Deon Scheepers, Manager - Sales Operations at Interactive Intelligence South...

BlackBerry mobile voice links up with Siemens

Research In Motion (RIM) has announced that BlackBerry® Mobile Voice System (MVS) 5.1 now supports OpenScape Voice V6 from Siemens Enterprise Communications. The solution allows customers to access desk phone functionality on their BlackBerry® smartphone. BlackBerry MVS, together with OpenScape Voice,...
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Latest News

Why is Closing The Cybersecurity Gender Gap Critical?

2024 signifies a seminal moment in South African history. Not only does it mark three decades since the first...
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