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millennial

The contact centre generation gap

There is a growing repository of literature focused on the challenges that businesses face when dealing with the millennial generation - whether as consumers or employees. While adapting to the changing demands and trends that come with each new...
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Workday Unveils New Ai Capabilities to Enhance Employee Insights

Workday Rising EMEA – Workday, Inc. (NASDAQ: WDAY), a leading provider of solutions to help organisations manage their people...
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