millennial workforce

Digital Transformation

Why Digital Evolution is Key to Contact Centre Success

Jenna Delport - November 7, 2019

For many contact centres today, the transition to digitised and highly automated systems and processes happen in a piecemeal fashion – with the underlying belief that certain business sectors and industries have varying requirements when it comes to digitisation...

General

The rise of the millennial workforce has driven the evolution of tech

Fundi Maseko - November 25, 2018

With the war for eyeballs, attention spans and airtime ongoing, the media has taken to broadly denouncing this group in clickbait articles; generous with accusations yet economical on facts. Millennials are scathingly labelled as flaky, cellphone-obsessed navel-gazers; unwilling to...

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Latest News

Company NewsMamsi Nkosi - July 16, 2025

Moldova Launches a New Incubator for Digital Agriculture, Robotics, and FoodTech

Moldova is taking a decisive step toward the future of agriculture with the launch of a new incubator and...

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Education

NRF & UNESCO Body Sign MoU to Advance Science, Technology and Innovation Cooperation

Mamsi Nkosi - July 16, 2025

General

7 Tips to Recover & Prevent Network Outages

Mamsi Nkosi - July 16, 2025

Online & Social

Infobip Introduces WhatsApp Voice Calling for Businesses

Mamsi Nkosi - July 16, 2025

Sponsored

The Request Failed due to a Fatal Device Hardware Error [2025 Lastest]

Mamsi Nkosi - July 16, 2025

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