Wednesday, June 19, 2024
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market insights

The hidden benefits of managed services

Customers are increasingly demanding rapid, excellent service from an organisation’s contact centre – and rightfully so. However, as contact centre managers look to add more communication channels, more capacity, and improve the service to customers, the CFO is looking...
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Latest News

How to Protect Children Online: 9 Tips for Parents & Teachers

South Africa's youth and young adults are now navigating a new digital landscape that exposes them to predators, offensive...
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