Thursday, February 22, 2024
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Call Centres are going mobile

The concept of integration in the contact centre has been widely discussed in recent years, with many companies having made great strides towards achieving a more unified environment. SMS, e-mail and web chat are gradually being incorporated into contact...
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Enhancing IoT Security with a Cyber Immune Solution

Internet of Things (IoT) devices, ranging from wearables to smart home appliances, are increasingly targeted by cybercriminals for...
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