Sunday, January 19, 2025
No menu items!

IVR menus

Call Centres are going mobile

The concept of integration in the contact centre has been widely discussed in recent years, with many companies having made great strides towards achieving a more unified environment. SMS, e-mail and web chat are gradually being incorporated into contact...
- Advertisement -spot_img

Latest News

Ethio Telecom & AfDB Partnership to Drive Ethiopia’s Digital Economy

In a strategic effort to support Africa's digital transformation, Ethio Telecom has partnered with the African Development Bank (AfDB)...
- Advertisement -spot_img