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Genesys to acquire Interactive Intelligence

Genesys, a market leader in omnichannel customer experience and contact center solutions, and Interactive Intelligence, a provider of cloud and on-premise solutions for customer engagement, communications and collaboration, today announced that they have entered into a definitive agreement under which...

Interactive Intelligence webinar: Social Media

Social media isn’t about you; it’s about everything around you. As you consider how your customers want to communicate with you, social media is something that can’t be ignored. But what should your strategy be? Is social media “just...

Interactive Intelligence and Elingo sign agreement

Elingo (Pty) Ltd, a specialist multi-media contact centre and enterprise telephony vendor has replaced Dimension Data as the South African and African reseller and support services provider for the Interactive Intelligence IP communication suite. Interactive Intelligence, one of the...

Interactive Intelligence named among world’s Top 500 Software and Service Providers

Software Magazine has ranked global provider of unified IP business communications solutions, Interactive Intelligence (Nasdaq: ININ), among the world’s 500 largest software and service providers. Interactive Intelligence advanced in this year’s ranking for the 10th year in a row, placing...
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Ericsson & MTN Collaborate for Digital Skills & Sustainability

Ericsson and MTN Group have unveiled a Memorandum of Understanding (MoU) at the Mobile World Congress Barcelona 2024 in...
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