Tuesday, May 21, 2024
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Hotels

Why Technology is the Enabler for Excellent Customer Experiences in Hospitality

South Africa’s hospitality sector was hard-hit by the 2020 lockdowns and is still feeling the impact two years later. Even though restrictions have been lifted somewhat, international tourism is a fraction of what it was. This means that the...

5 ways technology will change hotels in the Future

Many dream about what hotels will look in 5, 10 or even 50 years - they could be designed with augmented reality, optimised with artificial intelligence, make use of reshaping beds and robotic staff or voice control or even...

The WeChat hotel experience of the future

WeChat recently partnered with InterContinental to open a smart hotel in Shanghai. What makes this hotel "smart" is that users can book rooms, check-in remotely, and use their phones as key cards - all on the WeChat app and...

The sharing economy: Opportunities for hoteliers

Attend a hotel conference these days and the issue of the sharing economy is likely to raise its head, in particular competition from short-term rental services via the internet. Airbnb is a classic example of the sharing economy, as the...

Nigeria’s Hotels.ng raises $1.2M for African expansion

The largest hotel bookings website in Nigeria, Hotels.ng, has raised $1.2 million to expand across Africa from a number of investors including EchoVC Pan-Africa Fund and Omidyar Network, a venture capital firm launched by eBay founder Pierre Omidyar. Founded in...
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How can SA enterprises minimize the impact of network outages?

Internet and network outages are a constant threat to any enterprise in South Africa. Whether it’s an issue experienced...
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