MENU

Posts Tagged ‘Genesys’

  • Genesys appoints former Cisco, Microsoft and Skype Exec as CEO

    Genesys appoints former Cisco, Microsoft and Skype Exec as CEO

    May 10, 2019 • General, PeopleComments (0)

      Genesys, a global omnichannel customer experience and contact centre solutions company has announced Tony Bates as its new chief executive officer (CEO), effective immediately. Bates succeeds Paul Segre, who will continue with Genesys as chairman of...

  • The future of customer experience

    The future of customer experience

    November 22, 2018 • GeneralComments Off on The future of customer experience

    Anyone can paint a big vision, but very few turn it into economic success for their customers, partners and themselves. Today, anticipating which future customers are most likely to embrace is more important in the customer experience and contact centre...

  • Genesys to acquire Interactive Intelligence

    September 5, 2016 • Cloud Computing, Top StoriesComments Off on Genesys to acquire Interactive Intelligence

    Genesys, a market leader in omnichannel customer experience and contact center solutions, and Interactive Intelligence, a provider of cloud and on-premise solutions for customer engagement, communications and collaboration, today announced that they have...

  • Alcatel-Lucent receives $1.5 billion offer

    October 20, 2011 • Mobile and Telecoms, Top StoriesComments Off on Alcatel-Lucent receives $1.5 billion offer

    Alcatel-Lucent announced today, 20 October 2011, that it has received a binding offer of US$1.5 billion from a company owned by the Permira funds for the acquisition of its Genesys business. The closing of the deal, expected by the end of 2011 or the...