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generative AI

Artificial Intelligence

How Will AI Transform Customer Service in the Future?

Mamsi Nkosi -
Generative AI has recently taken center stage as a transformative tool for businesses, particularly in customer service. Often, discussions around AI in this space focus on overcoming customer service challenges. However, instead of using AI to keep customers at...
Artificial Intelligence

Strategic Partnership to Advance Generative AI in Kenya

Mamsi Nkosi -
Sama announced its strategic partnership with the University of Nairobi (UoN) to advance the generative AI industry in Kenya. The partnership will provide part-time employment opportunities for UoN students and faculty to gain exposure to the rapidly evolving GenAI...
Artificial Intelligence

Introducing Sama Red Team: Elevating AI Integrity & Security

Mamsi Nkosi -
  Sama, providing data annotation and model validation for some of the world’s largest artificial intelligence (AI) models, has unveiled Sama Red Team, a new solution aimed at helping developers proactively enhance a model’s safety and reliability. It ranks among the...
Artificial Intelligence

Lüm Mobile Unveils Cutting-edge AI Virtual Agent

Mamsi Nkosi -
Alepo is delighted to announce the launch of Lümbot, an advanced AI-powered virtual agent, SaskTel's innovative all-digital mobile brand, to deliver a comprehensive all-digital customer support experience. Residing on Lüm Mobile's website, Lümbot utilizes the capabilities of Generative AI to...
Artificial Intelligence

Vodafone and Microsoft Forge 10-Year Partnership for AI and Digital Transformation

Mamsi Nkosi -
Vodafone and Microsoft Corp. unveiled a comprehensive 10-year strategic partnership aimed at leveraging their strengths in providing scaled digital platforms to over 300 million businesses, public sector organizations, and consumers across Europe and Africa. This collaboration will involve transforming Vodafone's...
Artificial Intelligence

Dell Generative AI Open Ecosystem with AMD InstinctT Accelerators

Mamsi Nkosi -
Generative AI (GenAI) stands out as this decade's most promising innovation accelerator, with 78% of IT decision-makers expressing considerable excitement about its potential impact on their organizations. Most view GenAI as a tool for achieving productivity gains, process streamlining,...
Artificial Intelligence

Generative AI: A dream come true for overworked sales reps

Eva Sgroi -
Closing deals isn't easy. There's a lot involved in the process. Sales reps' responsibilities include tasks ranging from qualifying leads through cold calls and emails to meeting stringent sales targets. Some of these tasks demand their attention and energy,...
Artificial Intelligence

How does generative AI contribute to the sophistication of payment fraud schemes in South Africa?

Mamsi Nkosi -
The accessibility of generative AI tools has lowered the barriers for would-be criminals, while the transition to hybrid work models and geographically dispersed teams has expanded the attack surfaces they can exploit. In this context, the overlap of AI technology...
Cloud Computing

Paving the Way for Cutting-Edge Cloud and Cyber Security in Africa

Mamsi Nkosi -
Liquid C2, a subsidiary of Cassava Technologies, has officially entered into a strategic partnership with Google Cloud in Africa. The Memorandum of Understanding (MOU) was signed on November 10, 2023, signaling the commencement of this impactful collaboration. This partnership...
Enterprise IT

SAP TechEd 2023: Comprehensive Generative AI Tools for Developers

Mamsi Nkosi -
SAP SE unveiled a comprehensive suite of generative AI capabilities and innovations, intending to empower developers of varying skill levels to elevate their businesses in the age of AI during the 2023 SAP TechEd event. Today’s dynamic technology and business...
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Latest News

FinTechStaff Writer -

Africa’s digital payments projected to reach $1.5 trillion by 2030

Africa’s digital payments economy is on a rapid growth trajectory, projected to reach $1.5 trillion by 2030, according to...
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