Sunday, February 16, 2025
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future trends

Understanding the customer more important than ever

The digital generation – Gen D – demands more of organisations across a growing number of digital channels. Analytics, agility and intelligent contact centre platforms help organisations deliver, says Deon Scheepers, Manager - Sales Operations at Interactive Intelligence South...
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SAP Debuts Business Data Cloud with Databricks to Enhance AI

SAP SE has unveiled SAP Business Data Cloud, a breakthrough solution that combines all SAP and third-party data across...
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