Thursday, December 5, 2024
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Five9 Call Centers

Zoom to Buy Cloud-Based Call Center in $14.7-Billion Deal

Video-conferencing mainstay Zoom is stepping into its first major acquisition by buying cloud call centre service provider Five9 for about $14.7-billion in an all-stock transaction. Having achieved unprecedented popularity during the onset of the COVID-19 pandemic, Zoom has grown from...
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How Fintech is Changing: Insights from Clinton Leask of Pay@

With today’s modern consumer demands, brands know that every touchpoint in the consumer journey is critically important. This is...
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