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digital evolution

Why Digital Evolution is Key to Contact Centre Success

For many contact centres today, the transition to digitised and highly automated systems and processes happen in a piecemeal fashion – with the underlying belief that certain business sectors and industries have varying requirements when it comes to digitisation...

New study highlights opportunities to optimize digital evolution in Africa

A recent research collaboration between the Mastercard Center for Inclusive Growth and The Fletcher School at Tufts University highlights the strengths and opportunities of six major countries in Africa for harnessing the true potential of technology to drive inclusive...

Wari customers can now request financial services on WhatsApp

Digital platform offering financial services in Africa, Wari has integrated with the WhatsApp Business solution to enable customers to request its financial services around the world on WhatsApp. The introduction of MyWari on WhatsApp provides customers the convenience to transact...

The ubiquity of IoT in design

The Internet of Things (IoT) is a wave that impacts all “verticals” and “horizontals” of the digital evolution and organisations who deliver design and manufacturing services in this hazy matrix are not spared the change. It is being ignited...

Disrupting African Education at the core of Annual Fundi Education Forum

On 29th October 2018 at the Sandton International Convention Centre the 2nd annual Fundi Education Forum, in partnership with The African Presidential Leadership Centre (APLC), will bring together former heads of African states, educators, business leaders, billionaires, students and...

Opinion: Embracing digital change

Digital has moved beyond the buzzword stage and has transformed into being the vocal point of the organisation. The evolution is now a practical reality and organisations need to embrace the efficiencies it provides. One only needs to look...

Go digital, or prepare to face obsolescence

Ex-Apple CEO, John Sculley, recently warned finance companies that they should plan for radical change or prepare for obsolescence. He went on to say that financial incumbents were “…in a race for their lives - and that the race...

Business tech trends for 2017

The world is in a constant state of digital evolution. New business trends quickly and dramatically determine how people work, shop and communicate. Here are the most important digital business trends to expect in 2017: On-demand economy Consumers want things on...

Using digital evolution as a means to unlock Africa’s economic potential

Africa’s digital economy is slowly evolving, showing huge potential for the continents transformation towards a cashless society. Whilst the progress has been slow, African countries share some of the world’s highest speeds of digital growth. Electronic payment systems are...
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Oracle’s Independent Software Vendor (ISV) Partner

Infobip, a global cloud communications platform and a member of the Oracle PartnerNetwork (OPN), has strengthened its collaboration with...
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