Sunday, July 14, 2024
No menu items!

customers

VMware expands its multi-cloud foundation

VMware, has rolled out advancements to VMware Cloud that further the company’s vision for delivering the essential, ubiquitous Digital Foundation to support customers’ and partners’ digital transformation. These advancements include updates to VMware Cloud Foundation, VMware vCloud Director, and CloudHealth by...

Survey reveals Kenya’s customer experience state in 2018

Kenya's second largest telco Airtel, Equity bank and pay TV service provider DSTV have emerged to be among major brands offering their customers remarkable services and satisfaction. In a recent integrated customer experience company mSurvey has revealed the results for...

DRF2019 gives retailers new technology solutions to help businesses

On Wednesday, 30 January 2019, the Digital Retail Forum (DRF) which took place at the Hilton Hotel in Sandton sparked conversations about making digital innovation a key process within all retail organisations. The conference also led discussions on how to...

WhatsApp Business app passes the 5 mln mark globally

Over five million enterprises globally are using its ‘Business’ app to connect with their customers within a year of launch, announced WhatsApp on Thursday, 24 January 2019. To mark the one-year anniversary, the company said it’s expanding some of the...

Pay for goods and services using Virgin Money app

With recent developments in consumer and trade focused financial technology, Virgin Money has joined the cashless trend in introducing an app that allows users to pay for goods and services. Virgin Money Spot, the digital peer-to-peer (P2P) payment app that...

10 ways to grow your customer base

Your customers are essential to your business’ success. And the more customers you have, the more sales and profit you’ll make. Your focus and time should be split between keeping existing customers happy so that they keep coming back and...

Should we be redesigning our customer experiences?

As customer expectations increase, businesses are repositioning their services to be more integrative - leading to better customer experiences, benefiting both customers and the business' bottom-line. A key part of improving the customer experience is looking at the customer journey,...

Poor website and app performance results in digital desertion

Internet users are growing more demanding and less forgiving, according to the results of a new consumer survey. In a clear call to action for organizations around the world, the survey found that three quarters of respondents expect websites...

Western Union and MTN sign mobile money partnership

Western Union and the MTN Group today announced the launch of a mobile money transfer service in Uganda enabling MTN customers to send and receive money via their mobile phones. This service was announced at a press conference today in...

Lonestar Cell threatening Liberian telecoms service stability

Liberian cellular operator Lonestar Communications is allegedly responsible for taking the industry backwards, The Liberian Times reported yesterday. Lonestar Cell’s actions could disrupt national security, daily communication and other communication channels if not halted sources revealed. However, interconnection issues remain between...
- Advertisement -spot_img

Latest News

A New Extended Partnership for Managing People and Money

Amazon Web Services (AWS) has partnered with Workday, a provider of solutions for managing people and money. The partnership aims...
- Advertisement -spot_img