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customer support

Freshworks helps Africa’s leading media company MultiChoice deliver a modern employee and customer experience

Freshdesk helped increase satisfaction scores across 20 million Multichoice subscribers; while Freshservice streamlined internal employee IT support tickets Freshworks Inc., a leading software company empowering businesses to delight their customers and employees, announced that African broadcasting and pay television company,...
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Latest News

How can SA enterprises minimize the impact of network outages?

Internet and network outages are a constant threat to any enterprise in South Africa. Whether it’s an issue experienced...
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