Customer Experience for Enterprises

General

Why Most Companies are Getting Customer Experience Wrong

Luis Monzon - August 4, 2021

Every business knows (or should know) that in order to thrive in today’s competitive world, it has to provide a great customer experience. Unfortunately, too many organisations only have a vague idea of what customer experience (CX) actually means...

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Latest News

Artificial IntelligenceStaff Writer - December 13, 2024

Workday Unveils New Ai Capabilities to Enhance Employee Insights

Workday Rising EMEA – Workday, Inc. (NASDAQ: WDAY), a leading provider of solutions to help organisations manage their people...

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People

The 5 Most Challenging Job Roles to Fill in South Africa

Staff Writer - December 13, 2024

Cloud Computing

iOCO Collaborates with Hewlett Packard Enterprise on Cloud

Staff Writer - December 13, 2024

FinTech

The future of insurance in Africa rests on embracing technological advancements

Staff Writer - December 13, 2024

Artificial Intelligence

Giant Search Engine Unveils Next-Gen AI Model

Mamsi Nkosi - December 12, 2024

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