customer expeprience

Company News

iStore Offers Best iPhone Trade-In Values for Upgrades

Mamsi Nkosi - October 12, 2023

Following the launch of Apple's iPhone 15 in South Africa, iStore proudly introduces its highest-ever trade-in values, revolutionizing the way customers upgrade their iPhones. iStore now offers the world's most exceptional trade-in values. This bold move underscores iStore's unwavering commitment...

Company News

Infobip Debuts Experiences: A Game-Changer in Customer Interaction with ChatGPT

Mamsi Nkosi - October 12, 2023

Global cloud communication platform Infobip has launched Experiences, a set of predefined GenAI-supported use cases aimed at empowering and enhancing business results for brands. This initiative begins in Brazil but will expand to other regions worldwide in the coming months,...

Digital Transformation

5 ways tech is building better customer experiences in insurance

Mamsi Nkosi - September 4, 2023

There's no doubt that the insurance sector has come a long way in recent years. Not long ago, hearing from your insurer more than once a year, usually during policy updates, was considered lucky. Unless a claim was needed,...

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Latest News

Digital TransformationMamsi Nkosi - January 17, 2025

Ethio Telecom & AfDB Partnership to Drive Ethiopia’s Digital Economy

In a strategic effort to support Africa's digital transformation, Ethio Telecom has partnered with the African Development Bank (AfDB)...

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Sponsored

From Cape to Cairo: The Role of Cryptocurrency in Bridging Africa’s Financial Divide

Mamsi Nkosi - January 17, 2025

Artificial Intelligence

Workday’s Report Reveals AI’s Impact on Jobs & Human Potential

Mamsi Nkosi - January 17, 2025

Sponsored

2025 How to Change GPS Location on iPhone Step by Step

Mamsi Nkosi - January 17, 2025

Artificial Intelligence

Google & Mercedes-Benz Transform In-Car Navigation with AI

Mamsi Nkosi - January 16, 2025

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