Tuesday, June 24, 2025
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Contact Centre trends

Interactive Intelligence sets sights on Africa

Interactive Intelligence, a global provider of unified IP (Internet Protocol) business communications solutions and the owners of the Customer Interaction Centre (CIC) has opened new offices in South Africa in order to expand their contact centre business on the...
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Latest News

Buying a Car? Ayanda Mdhluli Shares 7 Tips on Spotting Car Fraud

Recently, a LinkedIn post went viral in which a woman faked a car accident. She used AI to generate...
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