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contact centre tech

Trends that redefined contact centre technology in 2017

At the end of any year, it is wise to look forward to the year ahead, and to use the knowledge gleaned from the previous year to predict some of the business trends and influences that will impact on...
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Landmark Deal to Boost Digital Payments in East Africa

Mastercard and Diamond Trust Bank (DTB) have signed a milestone 10-year deal to provide bespoke digital payment solutions in...
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