Monday, September 9, 2024
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cloud based contact centres

Tech savvy contact centres are a must-have for higher learning institutions

There is endless data that supports claims of how technology is shifting how we interact with each other and with the information we gather, but even more telling than the numbers, is the change in terminology from a call...
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How Can AI Smart Telematics Enhance Safety in South Africa?

The rapidly expanding and widespread use of systems like AI language models and other natural language processing (NLP) tools...
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