Tuesday, January 14, 2025
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Chatbot

Artificial Intelligence

Meet Chatbot Coach Vici: Transforming Employee Personal Development

Eva Sgroi -
South African AI chatbot, Coach Vici is changing coaching and personal development. The innovative coaching method is assisting thousands of employees and ultimately the way that many businesses and individuals set goals, develop skills, and empower teams, all in...
Features

Elon Musk Announces ChatGPT AI Rival Grok

Eva Sgroi -
Elon Musk does it again, breaking every standard and rule in the book. The release of the new xAI - Grok is turning heads with its uncensored, unfiltered, humorous and rebellious personality that says its like it is. According to...
Artificial Intelligence

Google-Backed HealthDart Spearheads Tech-Driven Efficiency

Eva Sgroi -
The South African healthcare system has long been plagued by inefficiencies, evident in the long queues at clinics and hospitals and months-long waiting lists for specialist appointments. While the private healthcare sector offers some respite, frustrations persist, as evidenced by...
Company News

Infobip Launches Chatbot Solution at Mobile Operator Africell

Zintle -
Infobip, a global cloud communication company, recently implemented its Answers chatbot solution at Africell, one of the leading mobile telco operator groups in Africa. Africell is a mobile network operator providing mobile network coverage and related technology services to more...
Artificial Intelligence

South Africa Has a New AI-Powered Digital Transformation Advisor

Luis Monzon -
An innovative local software development partnership between 4Sight Holdings and Bidvest Advisory Services has created 4MIA powered by ALICE TM, a first-of-its-kind AI-powered automated digital transformation advisor. Developed on the ALICE TM platform, the intelligent predictive solution Monitors, Investigates and...
Online & Social

How to Tell if a WhatsApp Message is Actually Fake News

Luis Monzon -
Facebook-owned social media and chat powerhouse WhatsApp continues to take part in the fight against misinformation and Fake News - now, thanks to a new chatbot, users can fact check messages right in the app. Partnering with the International Fact-Checking...
FinTech

MTN launches Africa’s first AI service for Mobile Money

Fundi Maseko -
MTN Group is proud to announce the launch of Africa's first Mobile Money (MoMo) artificial intelligence service or "chatbot". The chatbot went live in Ivory Coast in May and will be rolled out across MTN's MoMo footprint in the...
Cloud Computing

Service providers need to embrace digital business touch points – Gartner

Neo Sesinye -
Digital business initiatives are forcing infrastructure service providers to expand their offerings beyond edge computing technologies in order to deliver digital touchpoint services, according to Gartner, Inc. A digital touchpoint can be any kind of interaction with a digital device,...
Retail

The “end” of the shopkeeper and other retail trends

Staff Writer -
Self-service retail is swooping across the globe; from online shopping to self-checkout, there’s a growing trend in retail environments that focuses on driving efficient and seamless processes to enhance service and CX. It’s a fascinating period of transformation that...
Lists

5 Reasons why modern businesses need chatbots

Staff Writer -
Far more menial tasks are being handed over to machine automation. Perhaps one of the greatest examples of this is chatbots. More and more companies are using chatbots to handle customer service issues that tend to go unanswered and...
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Latest News

GeneralMamsi Nkosi -

5 Key Trends Defining 2025 & How to Adapt for Business Growth

As we step into 2025, the technological landscape is set to undergo some of the most thrilling transformations yet....
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