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challenges

Top digital challenges for service leaders in 2019

Growing the business will be the top objective in 2019, along with improving operational excellence, according to customer service and support leaders responding to the Gartner 2019 Agenda Poll. "Service centres are shifting their focus to become differentiators for the...

The challenges hindering widespread Cloud adoption

Many South African businesses are excited by the potential of advanced Cloud services – opening the doors for everything from artificial intelligence to virtual reality, to advanced analytics, connected sensors, real-time customer insights, and much more. But, even with the...

Connecting an unconnected Africa with wireless technology

Africa’s diversity encompasses more than its landscape, it includes the political, economic, social, technological and environmental outlook, with each country and region having its own set of unique challenges and advantages. Across the globe, access to technology and the Internet...

‘Growth of data consumption is staggering in Africa’ – Alepo

In an interview aimed at taking a deep dive into the current African telecoms landscape, IT News Africa spoke to Derrick Gross the Vice-President of Business Development at Alepo, a technology solutions provider. Alepo looks to make next-gen data opportunities a reality by...

The challenges facing IoT adoption

  The Internet of Things (IoT) is one of the most transformational trends that are shaping the future of organisations across the globe. The hype is fully justified - all forecasts indicate the IoT is set to grow, with Gartner...

Overcoming the barriers to Cloud success

An organisation may be looking to reimagine its internal operations, or create beautiful, consistent omni-channel experiences for its customers. It may be aiming to transform itself in new ways, creating dynamic growth engines. Or it may want to simply...

Channel executives play a critical role

The activity and pressure to generate business within South Africa’s formal ICT channel is such that people are often overlooked when it comes to recognition of talent and contribution. The reality of the market place today is that decision makers...
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Latest News

AfDB Group Welcomes New Director to President’s Cabinet

The African Development Bank Group (AfDB)has nominated Dr. Emmanuel Pinto Moreira as Director of Special Operations in the President's...
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