Thursday, June 13, 2024
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Call Analytics

Are telephone management systems relevant?

“Telephone management systems (TMSs) have been largely under-utilised by many companies,” says Rob Lith, Connection Telecom Director. These applications are often procured, sometimes at considerable cost, with only one objective in mind – to identify and cut unnecessary costs, while...
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Don’t Fall Victim: 5 Tips to Avoid Tap-to-Pay Scams

The alarming rise in tap-to-pay scams that are plaguing South Africa. A recent report from the South African Banking...
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