Thursday, May 15, 2025
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BPO

SA technology company invests in Nigeria

DIRECT Channel Holdings (DCH) (Pty) Limited, a Business Process Outsourcing service provider operating in Southern and Eastern Africa, has provided Nigeria with a range of call and contact centre outsourcing solutions to banking, insurance, telecoms and retail customers. In partnership...

Glo to activate second fiber optic cable by July

Globacom will activate a second fibre optic cable by July this year. According to Umar Alhassan, Director of IT Enabled Services (ITES), the activation of the undersea cable would create internet redundancy, leading to the entry of more Business Processing...

SAP, Swicon360 and Vodacom Business unveil local hosted BPO cloud service

Business technology and international human capital management (HCM) solution provider, Swicon360 has unveiled a new business process outsourcing (BPO) service called HCM Spectrum in the Cloud, in partnership with software group SAP and hosting partner, Vodacom Business. Swicon360’s HCM...

Egypt sees potential in its ITO and BPO markets

Egypt plans to increase the size of its ITO and BPO markets, saying that the country’s strong growth potential and qualified human capital is attracting more foreign investors interested in IT outsourcing. "Egypt provides many unique advantages as a...

Kenya attracting global business with advanced IT systems

EAST Africa's economic powerhouse, Kenya, utilizes advanced IT systems that enable the country to do business in many spheres of the economy with clients from around the world, a top government official has said. Kenya's Permanent Secretary in the Ministry...
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Safaricom Partners with Quickmart to Accelerate 4G & 5G Home Internet Access

Safaricom has partnered with Quickmart to offer its 4G and 5G for Home internet solutions, enhancing accessibility and convenience...
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