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BPO

Features

Trends in the BPO industry for 2012

Staff Writer -
2012 is set to be another ground breaking year for the BPO industry, with a number of major developments expected. Mass uptake of social media Over the past five years there has been a global shift towards social media engagement;...
Mobile and Telecoms

Airtel Nigeria partners deny dismissal rumours

Staff Writer -
Spanco Channel BPO Limited and Tech Mahindra, global Business Process Outsourcing companies and providers of Call Centre services to Airtel Nigeria, have labelled as untrue messages in cyberspace and in the media alleging that Airtel had sacked 3,000 call...
Mobile and Telecoms

Survey: Top Global BPO destinations

Staff Writer -
According to the latest Everest Consultancy survey, South Africa is among the top three emerging offshoring BPO (Business Process Outsourcing) destinations in the world. The survey aims to understand companies’ perceptions and plans in terms of choosing global service locations...
Mobile and Telecoms

Free telecom services for BPO investors

Staff Writer -
BPeSA Western Cape and the Department for Economic Development and Tourism have partnered with Internet Solutions (IS) to offer a new telecoms incentive to international investors that will significantly boost the Business Process Outsourcing (BPO) sector in the Western...
Top Stories

Tech Mahindra to expand into Nigeria

Staff Writer -
Tech Mahindra, a global systems integrator and business transformation consulting company, plans to establish its Business Process Outsourcing (BPO) operations in Nigeria. The company hopes that by establishing their headquarters in Nigeria, the West African country will serve as a...
Mobile and Telecoms

Graduates lead Uganda’s IT charge

Staff Writer -
Information technology companies and the telecommunications sector in Uganda are hopeful that a recent batch of outsourcing graduates will help bolster the country’s efforts to increase IT infrastructure and progress in the country. Some 500 students of the Makerere University...
Mobile and Telecoms

Kenya welcomes American IT investment

Staff Writer -
Kenyan IT and telecom observers said on Wednesday that the move from American ICT company Digital Divide Data (DDD) to establish a business process to outsource in Kenya could be a watershed moment for the country. They said that...
Features

South African BPO industry set for growth in 2011

Staff Writer -
Over the course of the past decade South Africa has developed into a world class BPO & O (Business Process Outsourcing & Offshoring) destination supporting 10,000 offshore related jobs. By 2015 this number is expected to rise to 40,000...
Top Stories

Can SA become a global BPO destination of choice?

Staff Writer -
Kenya's stated goal is to become an ICT and Business Process Outsourcing hub of choice by 2030. Should South Africa consider it a threat to its own ambitions in this regard? Spescom DataVoice believes we should - and that...
Top Stories

India’s Aegis to invest R500 million into SA’s economy

Staff Writer -
Indian outsourcing services group Aegis is on track to invest a total of R500 million in the South African Business Process Outsourcing (BPO) sector in the next 18 months. The investment will see the creation of at least 5...
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Latest News

Gadgets and GamingMamsi Nkosi -

South Africa’s Premier Gaming Showdown Returns for 2025

The 2025 MTN SHIFT Gaming Experience in South Africa returns on 18 May, featuring the EAFC 25™ National Football...
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