At Gitex 2019 in Dubai, King Fahad Medical City (KFMC) announced that is has partnered with Avaya to build a unified contact centre that will transform healthcare delivery in the UAE. “One of the biggest technical challenges at KFMC is the ability to...
Mashreq, a leading financial institution in the UAE, announced on Tuesday, 8 October 2019, that it has partnered with Avaya and Koopid to recreate its banking experience – the transformation focusses on customer experience, including self-service...
Unified communications company, Avaya announced on Monday, 7 October 2019, that it has powered Raya Contact Center, a business process outsourcing service provider, with the resources needed to embark on a digital transformation project. The partnership will...
October 7, 2019 •
Cloud Computing, Company News •
Jenna Cook •
Comments Off on GITEX 2019: Batelco and Avaya support SMEs through latest collaboration
Avaya – a global communications and collaboration solutions company – announced on Monday, 7 October 2019, that Batelco – a digital solutions provider – has taken on Avaya’s market-leading portfolio of Contact Center (CC) and Unified...
Global communications company, Avaya took to the GITEX Technology Week stage to announce that it plans on bringing contact centre services to the cloud thanks to its new partnership with Microsoft. The new Avaya IX-CC offering will be available on Azure,...
September 18, 2019 •
Cloud Computing, People •
Kojo •
Comments Off on Nutanix appoints new Vice President for Americas Channel
Nutanix, a cloud computing company, recently announced the appointment of Christian Alvarez as Vice President, Americas Channel. In this new role, Alvarez will lead Nutanix’s Americas Channel team. Alvarez’s experience includes over 26 years of...
On Thursday, 5 September 2019, healthcare decision-makers and expert Technologists alike gathered at the Saxon Hotel for the Healthcare Innovation Summit breakfast. The event hosted by IT News Africa in partnership with Dimension Data and Avaya was not only a...
IT News Africa in partnership with Dimension Data and Avaya will host the Healthcare Innovation Summit Breakfast 2019 tomorrow, on the 5th of September at the Saxon Hotel in Johannesburg. The event will host healthcare decision-makers and experts who will...
September 3, 2019 •
Events, General •
Fundi Maseko •
Comments Off on Avaya to showcase industry-first solutions at GITEX 2019
The 39th GITEX Technology Week set to take place at the Dubai World Trade Centre (DWTC) from 06-10 October will see a line-up of solutions that encapsulate ‘The Art of Experience’ by Avaya. The company will present several industry-first features...
July 16, 2019 •
General •
Fundi Maseko •
Comments Off on FVC, Avaya partner to help African businesses deliver next-generation digital experiences
Value-Added-Distributor in the Middle East and Africa, FVC has partnered with Avaya to help businesses across North, West, East, Centra Africa and Egypt (NWECA) deliver unmatched customer experiences with Unified Communications, Collaboration and Cloud...
June 18, 2019 •
Startups •
Fundi Maseko •
Comments Off on Avaya strengthens South Africa’s SME support with new partnership
Avaya Holdings has partnered with Even Flow Distribution, a value-added distributor of unified communication, telecoms, video conferencing, wireless and networking technology, to brings its solutions to market. Under the partnership, Even Flow Distribution...
Westcon Sub-Saharan Africa, the value-added distributor, is partnering with vendor’s Ruckus Networks an Arris company and Avaya, at the annual IAUG event to be held in August 2018. Here it will showcase to customers and reseller partners, the full length...
Communications is critical to any successful business. Effective communication with your staff, customers and suppliers is what leads to effective outcomes. Oddly though, business communications tends to be something of a forgotten child in the IT family....
May 8, 2018 •
Cloud Computing, East Africa •
NetAdmin •
Comments Off on Jasco and Avaya to deliver cloud-based communications solutions to SMB customers in East Africa
Jasco announced it is working with Avaya, a global business communications company, to market and sell cloud-based communications solutions powered by Avaya to businesses in Africa, focusing strongly on the Kenyan market. Jasco is an end-to-end ICT provider...
Avaya, a provider of mission critical, real-time communication applications, today announced at the Experience Avaya event in Algeria that the company will continue to support Algeria’s digital transformation. Avaya revealed that they plan to work...
dnata announced it has selected Avaya as a strategic technology partner to power its customer service digital transformation strategy. Avaya Private Cloud Services (APCS) will deliver a complete customer experience transformation solution that will create a...
