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Avaya

Company News

GITEX 2019: Avaya partners with healthcare provider to transform the patient experience

Jenna Delport -
At Gitex 2019 in Dubai, King Fahad Medical City (KFMC) announced that is has partnered with Avaya to build a unified contact centre that will transform healthcare delivery in the UAE. “One of the biggest technical challenges at KFMC is...
Artificial Intelligence

GITEX 2019: AI bots set to transform the banking industry

Jenna Delport -
Mashreq, a leading financial institution in the UAE, announced on Tuesday, 8 October 2019, that it has partnered with Avaya and Koopid to recreate its banking experience - the transformation focusses on customer experience, including self-service capabilities, with the...
Company News

GITEX 2019: Raya Contact Center undergoes digital transformation thanks to Avaya

Jenna Delport -
Unified communications company, Avaya announced on Monday, 7 October 2019, that it has powered Raya Contact Center, a business process outsourcing service provider, with the resources needed to embark on a digital transformation project. The partnership will see Raya...
Cloud Computing

GITEX 2019: Batelco and Avaya support SMEs through latest collaboration

Jenna Delport -
Avaya - a global communications and collaboration solutions company - announced on Monday, 7 October 2019, that Batelco - a digital solutions provider - has taken on Avaya’s market-leading portfolio of Contact Center (CC) and Unified Communications (UC) solutions...
Cloud Computing

GITEX 2019: Avaya and Microsoft collaboration set to expand contact centre cloud solutions

Jenna Delport -
Global communications company, Avaya took to the GITEX Technology Week stage to announce that it plans on bringing contact centre services to the cloud thanks to its new partnership with Microsoft. The new Avaya IX-CC offering will be available on...
Cloud Computing

Nutanix appoints new Vice President for Americas Channel

Kojo -
Nutanix, a cloud computing company, recently announced the appointment of Christian Alvarez as Vice President, Americas Channel. In this new role, Alvarez will lead Nutanix's Americas Channel team. Alvarez's experience includes over 26 years of leading high-performance teams in...
Events

The Healthcare Innovation Summit Breakfast in pictures

Jenna Delport -
On Thursday, 5 September 2019, healthcare decision-makers and expert Technologists alike gathered at the Saxon Hotel for the Healthcare Innovation Summit breakfast. The event hosted by IT News Africa in partnership with Dimension Data and Avaya was not only a...
Events

Healthcare Innovation Summit Breakfast 2019 set for Johannesburg

Fundi Maseko -
IT News Africa in partnership with Dimension Data and Avaya will host the Healthcare Innovation Summit Breakfast 2019 tomorrow, on the 5th of September at the Saxon Hotel in Johannesburg. The event will host healthcare decision-makers and experts who will...
Events

Avaya to showcase industry-first solutions at GITEX 2019

Fundi Maseko -
The 39th GITEX Technology Week set to take place at the Dubai World Trade Centre (DWTC) from 06-10 October will see a line-up of solutions that encapsulate 'The Art of Experience' by Avaya. The company will present several industry-first features...
General

FVC, Avaya partner to help African businesses deliver next-generation digital experiences

Fundi Maseko -
Value-Added-Distributor in the Middle East and Africa, FVC has partnered with Avaya to help businesses across North, West, East, Centra Africa and Egypt (NWECA) deliver unmatched customer experiences with Unified Communications, Collaboration and Cloud Communications solutions. The partnership will see...
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