Artificial Intelligence Africa

Artificial Intelligence

MultiChoice Introduces New AI Chatbot to its Service

Luis Monzon - June 7, 2021

MultiChoice is enhancing its digital customer service through an Artificial Intelligence (AI) chatbot. Called by the tongue-in-cheek name, "The Ultimate Master of Information", or TUMI, this innovative service is available 24/7 to answer customer queries about products and services. "TUMI is...

Artificial Intelligence

Why Good Governance is Key to AI Readiness

Jenna Delport - September 11, 2020

The events of 2020 have opened the world’s eyes to digital transformation as never before. Despite many people not being aware of the term, remote learning, working and socialising has seen people embrace more technology than ever. Much of this...

Artificial Intelligence

Chatbot Uptake to Remain Robust in Nigeria

Luis Monzon - May 14, 2020

Nigerian firms that offer extensive customer support on their platforms are eagerly snapping up chatbot solutions to improve Customer Experience (CX) and drive down costs. This technology is becoming simpler, cheaper to deploy, and can be integrated across various...

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New ICT Academy in Olievenhoutbosch (South Africa)

Afrika Tikkun, a leading youth development agency, is excited to collaborate with Microsoft South Africa to launch the ICT...

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Artificial Intelligence Africa

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New ICT Academy in Olievenhoutbosch (South Africa)

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