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AI for CX

AI and robotics: The future of call centres

With customer experience considered a significant factor in driving customer loyalty and retention, companies must do more to ensure their call centres are up to the task. This is where innovative technologies such as artificial intelligence (AI) and robotic...
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Oracle’s Independent Software Vendor (ISV) Partner

Infobip, a global cloud communications platform and a member of the Oracle PartnerNetwork (OPN), has strengthened its collaboration with...
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