AI for CX

Artificial Intelligence

AI and robotics: The future of call centres

Jenna Delport - February 6, 2020

With customer experience considered a significant factor in driving customer loyalty and retention, companies must do more to ensure their call centres are up to the task. This is where innovative technologies such as artificial intelligence (AI) and robotic...

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Latest News

EventsStaff Writer - July 8, 2025

Registration Now Open for the 10th Annual Healthcare Innovation Summit Africa (HISA 2025)

Registration is officially open for the 10th edition of the Healthcare Innovation Summit Africa (HISA 2025), taking place on...

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Company News

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Company News

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Artificial Intelligence

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Cybersecurity

Mindware Expands Cybersecurity Reach with Everfox Distribution Agreement

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