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AI Chatbots

Are Chatbots the Answer for SA’s Service Delivery Woes?

South African Finance Minister Tito Mboweni recently said that communities and businesses are becoming increasingly intolerant of municipalities that can neither deliver basic services nor conduct their administration effectively. With lack of employee capacity being one of the root causes...

Chatbot Uptake to Remain Robust in Nigeria

Nigerian firms that offer extensive customer support on their platforms are eagerly snapping up chatbot solutions to improve Customer Experience (CX) and drive down costs. This technology is becoming simpler, cheaper to deploy, and can be integrated across various...
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5 Tech Trends Redefining Nigeria’s Digital Landscape

In the heart of Africa's burgeoning tech ecosystem, Nigeria, often referred to as the "Giant of Africa," is not...
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