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AI Analytics

MTN Partners with Accenture and Genesys to elevate Customer Experience

MTN, Africa's telecommunications service provider, is elevating customer experience through partnering with global consulting firm Accenture and customer experience solutions provider Genesys. This initiative aims to redefine customer care for MTN's subscribers by leveraging cloud-native solutions and advanced AI capabilities to...
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Latest News

Google & Mercedes-Benz Transform In-Car Navigation with AI

Google and Mercedes-Benz have announced a pioneering partnership to expand the MBUX Virtual Assistant with AI-powered conversational search capabilities. Built...
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