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AI adoption

Company News

MTN Partners with Accenture and Genesys to elevate Customer Experience

Eva Sgroi -
MTN, Africa's telecommunications service provider, is elevating customer experience through partnering with global consulting firm Accenture and customer experience solutions provider Genesys. This initiative aims to redefine customer care for MTN's subscribers by leveraging cloud-native solutions and advanced AI capabilities to...
Artificial Intelligence

AI and ML Adoption in South Africa Vs European Countries

Eva Sgroi -
In a recent study conducted by Workday, examining how Artificial intelligence (AI) and Machine Learning (ML) will impact the future of work, it is revealed that leaders know their organizations would benefit from AI and ML, despite the differing...
Artificial Intelligence

AI, Chatbots & Their Influence on Mobile Technology

Luis Monzon -
Artificial Intelligence (AI) is a widely spread concept today mainly used to automate several business processes. From education to fitness, AI is now spreading like a wildfire to make services more accessible for users. Relatively, chatbots are also now...
Artificial Intelligence

COVID-19 Fuels Global Appetite for App Modernization, AI and Edge Computing

Jenna Delport -
COVID-19 has catalysed the speed and depth of the world’s digital transformation efforts, according to F5’s latest State of Application Strategy (SOAS) report. This year’s report strongly underlines how the need to improve connectivity, reduce latency, ensure security, and harness data-driven insights is intensifying. It...
Artificial Intelligence

Organisations expect to double on AI projects in the next year

Fundi Maseko -
A study conducted by Gartner reveals that 59 per cent of organisations say that they have AI deployed today. The Gartner "AI and ML Development Strategies" study was conducted via an online survey in December 2018 with 106 Gartner Research...
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Latest News

FinTechMamsi Nkosi -

VISA Makes Key Investment in Moniepoint to Fuel SME Growth in Africa

As Africa's Fintech landscape evolves rapidly, driven by a dynamic ecosystem and a focus on closing the financial inclusion...
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