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african contact centres

Top execs weigh in on challenges faced by African contact centres

As customer experience becomes the primary competitive advantage in business, the role of the contact centre is changing significantly. But whether it becomes the heart of the business or a component of the bigger machine depends on the business,...
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New Partnership Eases Event Creation for TikTok Users

TikTok has partnered with global events marketplace Eventbrite to offer event creators a powerful tool for promoting and selling...
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