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African Chatbot

MultiChoice Introduces New AI Chatbot to its Service

MultiChoice is enhancing its digital customer service through an Artificial Intelligence (AI) chatbot. Called by the tongue-in-cheek name, "The Ultimate Master of Information", or TUMI, this innovative service is available 24/7 to answer customer queries about products and services. "TUMI is...
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How Fintech is Changing: Insights from Clinton Leask of Pay@

With today’s modern consumer demands, brands know that every touchpoint in the consumer journey is critically important. This is...
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