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advanced analytics

HSBC fights money laundering with new detection system

In an effort to improve financial crime detection, HSBC’s Global Trade and Receivables Finance has introduced an Anti-Money Laundering (AML) surveillance and an automated sanctions checking system that uses big data, advanced analytics and automated ‘contextual monitoring’ to detect...

Big data and advanced analytics: How the banking sector is keeping up

Big data and advanced analytics are at the center of how financial services institutions are equipping themselves to deliver better value to their customers, while decreasing operating costs and mitigating credit, market, and operational risks. Big data is a term...

Is the Internet of Things a data opportunity?

There is no denying the sheer amount of data at our disposal. And thanks to the Internet of Things (IoT), data is increasing by the minute. However, for those of us that work with data or need to understand...

Understanding the customer more important than ever

The digital generation – Gen D – demands more of organisations across a growing number of digital channels. Analytics, agility and intelligent contact centre platforms help organisations deliver, says Deon Scheepers, Manager - Sales Operations at Interactive Intelligence South...

Advanced analytics & telecoms could make a powerful combination

Advanced analytics, growing off a foundation of effective Business Intelligence (BI), presents unprecedented opportunities for business. Where traditional BI delivered an historical view or trends in customer behaviour, sales, products life-cycle or market forces, advanced analytics is predictive in nature,...
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Offboarded Employees and ITAM – It Doesn’t Have to Be a Mess

As today’s workplace shifted to digital, companies often focus heavily on onboarding, but what happens when an employee decides...
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