Monday, February 26, 2024
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Cisco sets sights on the Cognitive Contact Center

Cisco has announced plans to leverage recent AI acquisitions to usher in the next-generation contact center—one that uses AI and machine learning to foster deeper relationships between people and organisations. Cisco’s contact center portfolio is currently used by 3M+ agents...
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How is technology revolutionizing payment reconciliation for retailers?

As retailers expand into mid-market and beyond, the manual reconciliation of payments becomes increasingly complex and costly. With hundreds...
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