Freshdesk helped increase satisfaction scores across 20 million Multichoice subscribers; while Freshservice streamlined internal employee IT support tickets Freshworks Inc., a leading software company empowering businesses to delight their customers and employees, announced that African broadcasting and pay television company, MultiChoice Group (MultiChoice), uses Freshservice® and Freshdesk® to create faster...
We are well aware that today’s business world relies heavily on remote working. Whether we consider the dispersed teams working from home, or on-field teams working from diverse remote locations, technology plays a vital role in streamlining remote operations. Workplace flexibility has become common and cloud-based deployments are the...
The global unified communications and collaboration market grew by more than 29% percent last year thanks in no small part to the onset of the COVID-19 pandemic. Moreover, it is set to grow even more in the coming years to top $50 billion by the end of 2023. Invariably, this has resulted...
Amazon Web Services, Inc. (AWS) announced this year’s EMEA AWS Partner winners. The winners are channel leaders in the AWS Partner Network (APN) who play a key role in helping customers drive innovation and build solutions on the AWS Cloud. AWS awarded Synthesis Software Technologies, an innovative software development company, as the...
The contemporary world runs on rapid communication and while emphasizing corporate communications, the most reliable, cost-effective and quick means of formal communication is still considered email. But due to its popularity and widespread use, emails also happen to be the most targetted mediums for cyber attacks and spreading malware. One...
The Pay-as-you-go (PayG) finance system has been around for quite some time, but its impact on device financing is relatively recent. As all businesses and most of the crucial operations even in our day-to-day lives rely heavily on technology, everyone desires to own their personal devices, especially smartphones. But...
As the world evolved, more companies needed new ways to relate to customers and gain profit. Thus the birth of data science, the analytical skill and ability to mine, clean, and present data. Businesses employ data scientists to source, manage, and analyse data to create insight and deliver value...
In a dynamic world driven by innovation and automation, every sector, whether industrial or not relies heavily on the latest technologies. Smartphones are amongst the popular mobile devices that everyone wants to own. The incessant demand for buying smartphones and other mobile devices has given rise to propositions such...
Consumer data is valuable, and nowadays, all businesses wish to get to know their clients as closely as possible. However, certain strategies can spook potential clients. For instance, predicting your clients’ preferences and future purchases might seem like the golden ticket to success. Sadly, it might not go as...
NuovoTeam, the Push-to-Talk, business messaging and collaboration software by ProMobi Technologies Pvt. Ltd. recently announced its new Partner Program launched in order to join hands with partners across diverse industry spectra. This Partner Program is designed specifically for OEMs, Managed Service Providers (MSPs), Resellers, Distributors, System Integrators & Technology Solution...
Dropshipping has proven to be one of the most efficient businesses strategies for starting a profitable venture. Over the last several years, more and more people have begun establishing e-commerce enterprises thanks to this accessible business model. This type of business can be started anywhere and targeted at buyers of...
The impact of the global pandemic on businesses revealed inefficiencies in outdated processes and highlighted the benefits of digital transformation. “There are still many organisations using paper-based document processes that are slow, cumbersome and difficult to manage,” says Jeremy Matthews CEO of Dax Data, Adobe’s Distributor in Africa. “In addition,...
Many people talk about the stock market every day, so even if you aren’t actively investing in it, you’re bound to come across information about it on the news, on social media, and even amongst your friends. Put simply, buying and selling stocks is a good way to go if...
The majority of the academic labs and biotech companies are desperately looking for ways in which they can replace their paper notebook system with an ELN or electronic lab notebook. As there are numerous companies that offer ELNs, all claiming that theirs’ is the best, it is tough to...
The best bitcoin wallet in South Africa, ZenGo Wallet, is helping crypto enthusiasts in South Africa earn daily profits and we will show you how. ZenGo wallet makes the cryptocurrency economy more accessible to everyone by removing technical obstacles and ensuring the highest levels of security are maintained at all...
Virtual power plants (VPP) are a dynamic and rapidly developing technology that is poised to make a significant impact on the future of electricity generation, distribution, and consumption. A VPP is an aggregation of distributed energy resources such as combined heat and power (CHP), solar photovoltaic (PV), or battery...
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