As South Africa imposed necessary restrictions on social distancing in March, three-quarters of South African consumers (75 per cent) say they are now using contactless payments, citing safety and cleanliness as key drivers. Consumer polling by Mastercard, studying changing consumer behaviours in 19 countries around the world, paints a picture...
The fast pace of digital progress in the financial world has made it easier than ever for people to transact, make purchases, and manage their money online. For most people, speed and convenience are two of the most important benefits that a digital transaction offers, and many businesses invest...
In the mid to late 90s, the number of internet businesses grew exponentially. Since consumers were getting connected in their millions, this space was ideal for entrepreneurs to create hype around projected profitability. At the height of the boom, it was possible for a promising dot-com company to become...
The latest version of the Xbox range, the Xbox One S, was made available for purchase on Monday. The One S is an update on Microsoft's Xbox One and comes just months before the release of the Xbox Scorpio at the end of the year. The new version of the...
Despite several well-documented mishaps and site breakdowns, Black Friday and Cyber Monday evoked the online shopping boon that local e-tailers were hoping for. In line with the global retailing frenzy, local brands and businesses enjoyed a massive surge in traffic to their sites. For leading online price comparison site...
New and existing MTN subscribers are in for an airtime and data bonanza when they either purchase a 3G, LTE device, or sign up or upgrade for a 24 months MTN contract on Black Friday, on 25 November. Customers who upgrade to specified MTN tariff plans or sign up for...
The exponential rise of disruptive technology trends has added a new dimension to consumer expectations. Connectivity is now one of the most critical differentiators and businesses have no choice but to provide customers with internet connectivity while they are onsite. The creation of a fully-integrated omnichannel communication and data-capturing system...
Massmart, a South African super-retailer and owner of Game stores, says it is expecting its half-year loss to widen at least 50% because of a substantial hit to its sales from the nationwide coronavirus lockdown. Majority owned by American retailer Walmart, the company was already struggling as consumer finances have...
10 years ago, South Africa (SA) was a very different place. Ordering a cab required a phone call well in advance to reserve a meter taxi and local eCommerce amounted to R2 bn for the year. Fast forward to 2020 where eCommerce has surpassed the R14 billion mark, and a...
There is no denying that customers are getting smarter about their shopping choices and their expectations of the retail experience are accelerating quickly. With the online retail business booming, high streets are taking the hit, and it is going to take something special to get shoppers back into stores. If...
The South African economy is preparing to emerge from the lockdown with nearly 2 million fewer jobs. Thousands of businesses are not expected to survive the chaotic period. Here are 7 prominent companies and businesses that are either close to closure, or are not expected to survive the lockdown and...
For online consumers, ‘tis the season to be jolly. For businesses, it’s a time where the retail chain may be forged in life. For hackers, it’s a poor excuse for picking a man's pocket. To avoid data becoming dead as a doornail, retailers must deliver a better intuitive, connected experience...
The store of the future will use seamlessly integrated technology to create a wonderful retail experience for all its customers, says Metacom CEO Réan van Niekerk — and lower costs at the same time. "What makes a retail experience great is being recognised and valued as an individual," says Van...
The holiday season is upon us and so is shopping for the perfect gift for friends and family. It is at this time when cyber crime is at a all time peak. It is crucial to be aware of fraudulent accounts and always keep pins safe. After the black...
South African retailer Pick n Pay is launching a new giveaway campaign. For every R150 spent at any Pick n Pay, customers will get a free pack of four collectible Super Animal cards that can be scanned, using Pick n Pay’s free downloadable app, to bring the animal on the...
Zara's global women's men's and kids' collections will be available online for the first time to customers in Angola, Cameroon, Congo, Ivory Coast, Senegal, Kenya, Mali, Mozambique, Namibia, Tanzania, Madagascar, Zimbabwe and Ghana, among others, starting tomorrow. Tomorrow, Zara will launch online sales through a dedicated worldwide online...
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