The biggest challenge on Black Friday isn’t a system crash or a payment failure. It’s the delivery problems that come after the purchases have been made. This year, courier companies are working closely with e-tailers to ensure that delivery expectations are met – but you, the consumer, can also...
Garmin Southern Africa (Garmin SA) announced that consumers' personal and payment information had been stolen. The data, taken from shop.garmin.co.za, is linked to consumers who had placed orders on the Garmin shopping portal. “We recently discovered the theft of customer data from orders placed through shop.garmin.co.za that compromised your data related to...
Nigeria's online shopping platform, Jumia, is attempting to bridge the ever-increasing unemployment gap by empowering young women. The company launched its 'Women & Youth Empowerment' pilot programme in Yaba, Lagos on Friday, 14th June 2019. Jumia Nigeria's Chief Executive Officer, Juliet Anammah, says that part of the platform's mission is...
Ghana’s leading online retail company on Friday officially announced it’s biggest online sale of the year. Speaking during the press briefing held in Accra, Jumia Ghana’s management shared insights on the upcoming Black Friday sale as well as plans and strategies to ensure that customers enjoy the best deals...
Technology has entrenched itself into virtually every industry, and retail is no different. A recent report from Forrester lists the top four retail tech trends as; personalising the shopping experience, investing in omnichannel, leveraging predictive analytics and enhancing the in-store experience through digitalisation. These trends are highly focused on...
The Digital Retail Forum 2020 is set to take place on 29  January at Emperors Palace in Johannesburg, South Africa. The conference will be focused on emerging technologies such as Ai, IoT, drones, digital payment solutions, new eCommerce models and mobility are disrupting the retail sector.  The Wholesale and Retail...
Nigerian e-commerce site, Konga has announced that it has migrated to the Retail Accelerator Program of global technology company Intel, thereby becoming the first e-commerce company in sub-Saharan Africa to achieve the feat. Konga's elevation to the new retail channel program takes effect from the second quarter this year. Making the...
South African Retail Motor Industry body, RMI, has joined forces with JSE listed TeleMasters Limited to lead up to what will be SA’s first industry-specific telecommunications company. The RMI represents around 7,500 motor industry members, including car rental firms, vehicle dealerships, spares and repair companies and service stations. The organisation has...
South Africans have well and truly jumped on the Black Friday bandwagon over the past few years, embracing the Americans’ Thanksgiving shopping holiday to take advantage of pre-Festive season deals. Whether big or small, online or mall, retailers across product categories are using the Black Friday hook to lure...
Informal retailers, or spaza shops, in South Africa represent a significant portion of the market, and there is a great need for social products in low-income communities. But their buying and distribution costs are high. As a result, customers are penalised by the ‘poverty premium’: products sold at spaza...
South Africa’s online retailer takealot.com has launched over 25 collection facilities across the country. Its flagship Takealot Pickup Point at the New Road off-ramp in Midrand spans the N1 highway, the busiest highway in Africa, allowing motorists travelling in both directions to easily collect their online orders. The newly renovated,...
Zoto has announced that it has become the number one app in Google play store in Nigeria for the shopping category. With this new development, Zoto has registered a strong presence in the airtime recharge segment in Africa, which was dependent upon physical scratch recharge cards and USSD short...
The future has arrived in South Africa. The first on the continent to access Samsung Pay, South Africans will be able to enjoy this highly innovative, safer, simpler payment method that works anywhere. Staying true to Samsung’s legacy of innovation, Samsung Pay joins the lineage of people-centred technology, allowing users...
South Africans will spend over R45 billion ($2.9 billion) online this year, with over 60% making a purchase from an overseas retailer PayPal and Ipsos today released their fourth annual cross-border eCommerce report. Interviews were conducted earlier this year. Understanding the global eCommerce revolution, the company conducted a global, 31...
There is no denying that customers are getting smarter about their shopping choices and their expectations of the retail experience are accelerating quickly. With the online retail business booming, high streets are taking the hit, and it is going to take something special to get shoppers back into stores. If...
On Wednesday 28 February 2018 Azumi Mobile announced that its devices will support PayJoy’s Lock system, a patented Android application that can remotely lock and unlock smartphones offered on an instalment plan by retailers, mobile operators, and finance companies. The PayJoy Lock system locks the smartphone when a consumer...
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