For many businesses that had previously relied on selling their products or services in person, accepting online payments has been a significant step in digitising their offering to the local market. As eCommerce adoption rates continue to soar in 2021, digital payment solutions will need to keep pace to...
As the COVID-19 pandemic catalyses the move to eCommerce, new technologies are attempting to bridge the gap between offline and online retail by offering rich and immersive experiences that replicate in-person shopping and redefine how people experience online shopping.   In brick and mortar stores, consumers are able to try, touch,...
The number of new shoppers introduced to eCommerce over lockdown boosted Black Friday weekend total online transaction volumes by 50%, compared to 2019. This is according to data released by online payment gateway PayFast. The company processed a 283% increase in total payment volumes on Black Friday alone compared...
South African's are spending 68% more online now than they were prior to the pandemic, according to a study by Mastercard. Essential items have seen highest surge online with the majority (81%) of SA consumers saying they purchased data, and over half saying they bought clothing (56%) and groceries (54%)...
With the Black Friday shopping frenzy around the corner, the digital economy this year is expected to receive an enormous boost as many people will want to avoid crowds and take their shopping online. After a difficult year marked by severe disruptions and decreased demand, businesses will also be...
The COVID-19 pandemic has taken a serious toll on shopper behaviour, not only from a decline in spending but also in how they shop. With social distancing restrictions, a possible second wave of infections, and adaptations to new lifestyles, the crisis is driving more traffic to South African eCommerce...
FNB says that it is expecting a 10% increase in the total number of eCommerce transactions over Black Friday and Cyber Monday - as many consumers who participate in Black Friday may opt to shop online instead of going into brick and mortar stores. This is comparable to 2019 where...
For many industries, predicting the future during a pandemic would be difficult – if not impossible. Retail is different. Why? Because COVID-19 has acted as an accelerant for digital transformation - fuelling and amplifying trends that have been creeping in for years. You could even call this “Covid acceleration.” McKinsey recently...
Everyone’s favourite retail holiday has always been Black Friday, but have you heard of Singles’ Day? The holiday was introduced in the early ‘90s by Chinese university students as a commemoration of their single status. The essence of the festival was for singles to enjoy the freedom and buying power...
Black Friday in 2020 is expected to see more South Africans than ever before shopping, and paying, online. According to a recent McKinsey & Company consumer sentiment survey, 40% of consumers intend to continue online shopping spend even when the COVID-19 pandemic is over. Thomas Pays, CEO and co-founder of...
Pick n Pay has revealed that, instead of receiving a printed receipt, Smart Shoppers can now have their till receipts sent directly to their email. These will also be loaded onto the customer’s PnP mobile app profile for 90 days so that they are saved in one place for...
The fast pace of digital progress in the financial world has made it easier than ever for people to transact, make purchases, and manage their money online. For most people, speed and convenience are two of the most important benefits that a digital transaction offers, and many businesses invest...
The impact of COVID-19 on both consumers and retailers is becoming evident. Retailers are under pressure to reimagine and transform their businesses, build-out eCommerce solutions and expand their online offerings. Consumers, having already navigated a difficult year, and still uncertain about what the future holds, are likely to spend more...
Despite 2020 being a very tough year for almost everyone, there's nothing to be gained from not recognising Black Friday and the festive season at large. This is according to Matthew Leighton, spokesperson for OneDayOnly, who says that now more than ever, the economy requires stimulation and regrowth –...
Pick n Pay has acquired Bottles - an online grocery delivery service. The agreement, which concluded on 20 October, is expected to strengthen what is said to be sub-Saharan Africa’s 'largest and most popular online grocery business'. Bottles was launched in 2016 as South Africa’s first alcohol on-demand delivery app,...
With the start of lockdown in South Africa now over six months ago, certain behavioural and shopping trends have started to become clear. The extreme regulations necessary in Level 5 significantly contributed to an increased uptake in online shopping, and put eCommerce into the focal point as a viable...
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