African e-commerce giant Jumia has announced today a new partnership with instant delivery service Zipline, which owns a fleet of lightweight delivery drones, to work on pioneering drone deliveries across the continent. According to the company, Jumia began testing and has already launched a drone delivery pilot program in Ghana...
The Shoprite Group announced it is expanding its e-commerce presence by taking its Petshop Science brand online. This comes as the pet economy continues to grow in South Africa – in just one year, Petshop Science has opened 22 physical stores around the country.  Petshop Science Online offers a broad...
The Shoprite Group is offering bursaries for the 2023 academic year to high-performing students enrolled for degrees in Information Technology students.  Other students who will benefit from the bursaries include Accounting, UI Design, Food Science students and more. Every year the Group supports on average 300 students, at an investment of...
Vodacom South Africa's business unit, Vodacom Business, says that it has plans to digitise the retail industry by connecting retailers to suppliers. It has started deploying Software-Defined Wide Area Networking (SD-WAN) technology to retailers. “Meeting these customer needs requires a connected, digitised supply chain,” says Lerato Motsoeneng, Managing Executive for...
South African retailer, the Massmart-owned Game, says that it is starting to bounce back after a few years of slumping sales and a massive decrease in foot traffic brought about by a variety of factors, including the COVID-19 pandemic. In 2020, Massmart reported a decrease in revenues and foot traffic...
Nomanini, a fast-growing fintech platform in Africa, has on Monday announced the launch of a new supply chain finance solution called StockNow that connects FMCGs and financial service providers to serve Africa’s informal retailers at scale. StockNow, an easy-to-use app for retailers developed by Nomanini, makes it possible for informal...
The Shoprite Group has launched Shoprite Next Capital, a business division dedicated to capacitating and growing commercially viable SMMEs to further the Group’s continued efforts to give small suppliers access to its consumer market. The Group says that Shoprite Next Capital is the formalisation of the key role it plays...
Edgars, recently acquired by the Retailability group, is prioritising convenience for customers by partnering with last-mile logistics company Pargo for nationwide Click & Collect. In addition, the retail group is also adding over 100 of their own stores to the growing network of over 3,000 Pargo Pickup Points. Edgars customers can...
When smart insurance is offered at the point of purchase, it can be the missing factor retail businesses need to thrive. By the same token, policyholders are benefiting from the associated efficiencies and cost savings. “Forward-thinking online retailers are adding insurance to their customer journeys. This not only increases their...
Woolworths, a South African retail company, says it will be rolling out electric delivery vehicles in partnership with DSV and Everlectric for their customers in Gauteng, Cape Town, and Durban. This comes after a 10-months trial, according to Broad Media. According to the figures from the trial, this will see...
Last month Game launched a refreshed eCommerce platform supported by an investment from Massmart and a dedicated support team in Walmart’s global tech hub in Bangalore, India.  The website is equipped with new features, functionalities, and product categories – aimed at providing a more streamlined experience for the customer. In April...
JSE-listed Pepkor Group, which oversees well-known South African brands such as PEP, Ackermans, Refinery, Dunns, and Tekkie Town, announced on Wednesday that it has been working to augment its physical retail value chain with initiatives that support a digital value chain. According to an announcement from the Group, technological innovation...
On Monday Global retail software specialist, Retail Directions, announced a new partnership with South African ICT services organisation, Vexall Ltd., to enable Vexall to provide Retail Directions’ unified retail management platform to South African retailers.  According to an announcement, this partnership brings together dedicated in-country support from both sides, augmented...
Roy Bagattini, Woolworth's CEO, has said the South African retail powerhouse is looking to expand its Woolies Dash services in SA as it recognises delivery services as one of the key markets in the country. In a shareholders' meeting that was held on Wednesday, Bagattini pointed out that 30 stores...
The retail industry, since time immemorial, has been an intensely competitive arena. From supermarkets and departmental stores to specialty stores, warehouse stores, e-commerce stores, franchises and malls, the retail market has flourished constantly. However, considering the recent unprecedented times that drove a majority of businesses to remote working, the...
Numerous online retail stores have emerged in Nigeria over the last few decades. Consumer reports show that customers prefer online stores which provide fast and efficient customer support on the telephone. “I want to be able to call a customer support person if I end up with a broken product...
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