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In-depth analyses of the top Tech stories

In recent years compliance has become a very important topic for businesses for many reasons, not least of which is the fact that failure to comply with certain regulations results in heavy financial penalties that can put many organisations under severe pressure. One of the most important components within compliance is risk management, particularly...
As the world becomes more connected via the Internet and the sheer number of threats increase, from viruses to trojans, spyware to phishing attacks, people are becoming increasingly aware of the need to secure their computers, servers and important data against a host of potential attacks awaiting them. However, protecting data is not simply...
Managing information, ensuring that confidential or sensitive data does not find its way outside of an organisation, and making sure that only the right people have access to data when and where they need it is a challenging task. This task, broadly defined as User Rights Management, requires well defined corporate information policies,...
All too often of late I see press releases from tech providers who are re-branding their old hosted services as “cloud” services. This strikes me as somewhat disingenuous. There are some important differences between hosted services and a true cloud offering. What’s a Hosted Service? Hosted services are technology services offered...
Computers, smartphones, laptops, netbooks and the wide variety of other mobile computing devices have become so much a part of our everyday lives that we take their existence for granted until something goes wrong. People want to be connected to the world at all times, but they do not want to be bound...
Google has made its biggest change to their dynamic algorithm with the integration of the Panda update. The update has had major impact on US based search results with some websites experiencing a 50% decline in web traffic, while some sites have been completely removed. Google’s Matt Cutts recently explained the thinking behind...
It took the creative genius of an Apple to fulfill the prophecy, but the age of mobility is finally here, and it shows no signs of letting up on innovative surprises or promoting widespread addictive behaviour. First, the iPhone rekindled the smartphone concept, brushing aside Symbian and to a lesser...
As more and more people around the world become part of the global network that is the Internet, the number and variety of cyber threats increases correspondingly. And as cyber security evolves to meet the changing nature of these threats, so too do the threats themselves evolve and become ever more sophisticated, ready...
Intelligent routing (IR) is not new to contact centers - the benefits of using this technology are proven. It's now no longer the exclusive domain of larger companies with sizable budgets and access to high level skills. Today, intelligent routing solutions are modular, easy-to-use and to configure, and are reasonably priced. Furthermore,...
Consumerisation, cloud computing, tablet computing and mobile collaboration are among the major trends that will drive the market for enterprise mobility solutions over the next year. That's according to Robyn Milham, head of enterprise sales for Southern Africa at Research In Motion (RIM), the company behind the BlackBerry® solution. She...
Microsoft has officially launched its new Internet Explorer 9 (IE9). Despite being newly hatched, IE9 has already met with serious criticism. Microsoft is marketing IE9 as a fast, secure and beautiful browser for the "prosumer" who wants to experience the best of HTML5. IE9 draws on the computer’s Graphics Processing Unit...
South Africa's government needs to carefully evaluate the track record of potential ICT service providers before entering into long term contracts. Effective delivery of information communication technology managed services and support is critical to the functioning of state departments. Media coverage of reported rifts between service providers and certain government...
Warner Bros is testing a new video rental service on Facebook, the first time a major media player has done so with a social network, a deal we believe precedes a more concerted move by the social network into video services and web TV. A Facebook video/ web TV service...
Across the world the IT industry has grown and changed dramatically over the past decade, with technological advances enabling computing to become increasingly powerful and users becoming ever more connected on a global scale. The African market however represents something of a dichotomy when it comes to IT and technology....
In the past the network was used primarily to connect a few PCs together – along with a peripheral device or two, and streamline communications in order to improve the efficiency of operations in business. It has always been a critical tool but was generally confined to the larger...
In November 2010, South Africans collectively guffawed at the ANC YL leader Julius Malema and his statements about twitter. Malema was being impersonated on the popular social media tool and he felt that his complaints were not being addressed by the website’s administrators. Malema's complaints were not taken seriously. As...
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