MENU

Features
Category

Analytics-as-a-Service – a remedy to overcome ‘analytics inertia’

October 31, 2016 • FeaturesComments Off on Analytics-as-a-Service – a remedy to overcome ‘analytics inertia’

A company’s data is now firmly acknowledged as one of its most vital assets. With a better understanding of one’s data, organisations can move closer to their customers, decide how best to evolve and transform their operations, and enhance their offerings. Many executives are realising that now is the time to start defining their analytics [&hellip...

Read More

Digitisation and custom SaaS start proving their worth in Africa

October 11, 2016 • FeaturesComments Off on Digitisation and custom SaaS start proving their worth in Africa

According to Gartner, SaaS shows no signs of decline, with even the smallest SaaS segment seeing a compound annual growth rate of 19.7% through 2019. Angus Herringer, joint Head of Financial Services, e4, a technology solutions company, says the trend is...

ITIL could improve the quality of service delivery

September 30, 2016 • FeaturesComments (1)

Technology is constantly evolving and organisations need to adopt the changing technology in order to maximise their benefits. But remaining agile and flexible enough to do so can lead to chaos if a company doesn’t have the right processes in place....

Why big data is the key to customer success

September 20, 2016 • FeaturesComments Off on Why big data is the key to customer success

Big data is changing the way we do business. Its adoption is rising rapidly as organisations seek to unlock the value of data analytics. Yet large amounts of data have been available for decades. So what sets ‘big data’ apart? Primarily, it is the...

Customer service on a shoestring

What is the cost of keeping customers happy?

September 13, 2016 • FeaturesComments Off on What is the cost of keeping customers happy?

Customer experience management has traditionally been about customers being able to rate a business based on their interaction, or a business gathering information to better understand what a customer is thinking to provide a better service. But according to...

British Airways highlights need for GDPR compliance

Data quality is critical for accurate billing and optimal revenue collection

August 23, 2016 • FeaturesComments Off on Data quality is critical for accurate billing and optimal revenue collection

The ability to collect payments is the cornerstone of any successful business. However, studies indicate that organisations may lose as much as six percent of their potential revenue because of discrepancies between selling and payment collection. Billing...

Video calling apps

From an Idea to an App – How not to fail

July 13, 2016 • Features, Top StoriesComments Off on From an Idea to an App – How not to fail

Apps fail all the time and so do ideas. It is agonizing if you are the conceiver of the idea or the developer behind the app and it’s even worse if you are both. The numbers tell me a tale that 60 % of Apps don’t even manage to break even on their...

In Pictures: Seedstars Soweto

June 17, 2016 • Features, Southern Africa, Top StoriesComments Off on In Pictures: Seedstars Soweto

The latest round of Seedstars World, the global seed-stage startup competition for emerging markets and fast-growing startup ecosystems, has concluded. The event took place at the eKasi Labs in Soweto, Johannesburg where 11 selected startups were invited to...

Citrix Synergy 2016

Citrix Synergy 2016: Discussing in-depth the importance of Workforce Security

June 2, 2016 • Features, Top Stories, VideoComments Off on Citrix Synergy 2016: Discussing in-depth the importance of Workforce Security

At Citrix Synergy 2016, IT News Africa met up with Florin Lazurca, senior technical marketing manager for security at Citrix. In the interview below, Lazurca discusses – in-depth – the importance of Workforce Security within a business....

Citrix Synergy 2016

In Pictures: Citrix Synergy 2016

May 31, 2016 • Features, Top StoriesComments Off on In Pictures: Citrix Synergy 2016

Citrix Synergy 2016 has come to an end; however, Citrix made some major announcements at the event, which was held in Las Vegas, Nevada in the United States of America. At the event, Citrix revealed that it will be placing a major focus on Digital Business...

Citrix Synergy 2016

Citrix Showcases Cloud-first Innovations at Citrix Synergy 2016

May 26, 2016 • Enterprise IT, Features, Top StoriesComments Off on Citrix Showcases Cloud-first Innovations at Citrix Synergy 2016

Rising global competition and accelerating innovation require businesses to become more agile and digital, harnessing the Cloud, Mobile, Big Data and Internet of Things (IoT) to reimagine business models and change how work gets done. According to IDC, over...

Citrix Synergy 2016

CItrix Synergy 2016: Citrix & Microsoft to help businesses embrace Digital Transformation

May 24, 2016 • Digital Transformation, Features, Top StoriesComments Off on CItrix Synergy 2016: Citrix & Microsoft to help businesses embrace Digital Transformation

At Citrix Synergy 2016, Citrix and Microsoft unveiled an expansion of their strategic partnership to meet the needs of the modern workforce with application and desktop virtualization in the cloud, network delivery, and enterprise mobility management space....

Citrix Synergy 2016

Citrix Synergy 2016 places focus on Digital Business Transformation

May 24, 2016 • Features, Top StoriesComments Off on Citrix Synergy 2016 places focus on Digital Business Transformation

According to Citrix, customers, as well as their digital businesses, will take center stage at the 2016 Citrix Synergy conference – which is being held in Las Vegas, Nevada in the United States of America. According to the company, this year’s event...

World Economic Forum Hails Africa’s Top Female Innovators

May 18, 2016 • East Africa, Features, North Africa, People, Southern Africa, Top Stories, West AfricaComments Off on World Economic Forum Hails Africa’s Top Female Innovators

The World Economic Forum (WEF) has selected 5 tech-focused women from Kenya, Uganda, Tanzania, Rwanda and South Africa as Africa’s Top Female Innovators. These innovators (listed below) were lauded for their innovations in the areas of IT training,...

New Namibian solar project to address socio-economic development challenges

Scaling up solar power to meet Africa’s energy needs

May 18, 2016 • East Africa, Features, Mining & Energy, North Africa, Southern Africa, Top Stories, West AfricaComments Off on Scaling up solar power to meet Africa’s energy needs

In Niger’s eastern region of Diffa in the south of the Ténéré Desert — a vast sandy area across Niger and Chad up in the Sahara desert — are the ruins of a century-old colonial fort. The area around it, an oasis called Agadem, is one of the sunniest...

Intel ISEF 2016 UAE

Intel ISEF 2016: UAE students showcase outstanding innovations

May 17, 2016 • Features, Top StoriesComments Off on Intel ISEF 2016: UAE students showcase outstanding innovations

The Intel International Science and Engineering Fair (Intel ISEF 2016), which was held in the United States in Phoenix Arizona, saw approximately 1,700 high school students from over 75 countries in attendance. Among these individuals were two students,...