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Artificial Intelligence

With customer experience considered a significant factor in driving customer loyalty and retention, companies must do more to ensure their call centres are up to the task. This is where innovative technologies such as artificial intelligence (AI) and robotic process automation (RPA) have become instrumental. Whether they are inbound or...
  fonYou has announced that it reached an agreement with a mobile operator in Egypt to deploy its iCarrier Data platform for the distribution of hyper-personalized airtime, data bundles and other carrier products. iCarrier Data is a platform that enables mobile carriers to predict and optimize their real-time responses to customer...
  Openwave Mobility launched the Radio Access Network - Congestion Manager (RCM) for mobile operators to cut the number of congested cells by 20 percent and deliver outstanding video Quality of Experience (QoE) for subscribers. The significant reduction in congestion is achieved thanks to machine learning technology, which dynamically detects and...
Deepfake technology is rapidly becoming easier and quicker to create and it’s opening a door into a new form of cybercrime. Although it’s still mostly seen as relatively harmful or even humorous, this craze could take a more sinister turn in the future and be at the heart of...
On Tuesday, 15 October 2019, Fujitsu in collaboration with Carnegie Mellon University School of Computer Science, announced it is developing AI facial expression recognition technology that detects subtle changes in facial expression with a high degree of accuracy. According to the company, one of the obstacles for facial expression recognition...
Nokia is hosting a series of Innovation Days in Lagos to showcase how 5G technology can transform the way people live and work as well as enhance the industrial productivity in Nigeria. Nokia will present how this technology can benefit telecom operators, enterprises including the public sector and individuals. The company...
The mention of the words Artificial Intelligence (AI) conjures up science fiction-like images in the minds of many people, but it is becoming a very real part of day to day life without us even realising it. AI is and has been making a lasting impression on a number...
The digital transformation of today’s enterprises requires being able to operate in an ‘always on’ economy; offering instant service delivery for today’s modern consumers with their expectations of immediate fulfilment. With regards to both data centre and cloud offerings, data management provides an important tool to facilitate an infrastructure that...
Driverless cars have received a lot of media coverage recently, and there is no doubt that they are benefitting from massive amounts of R&D. So, while there have been some recent setbacks, and there will doubtless be more, it appears they will one day become a reality. In the meantime,...
The phrase ‘Artificial Intelligence’ or AI typically brings to mind images of intelligent humanoid robots performing tasks instead of people. However, while robotics is an important branch of AI, it is by no means the only aspect of this science. AI has far wider-spread applications, which are already being experienced...
There are two artificial intelligence (AI) trends that will become a reality in 2019 – the rapid broadening of AI and its ability to create thousands of jobs – are not being widely spoken about. Xineoh CEO, Vian Chinner, explains how these trends can transform the way we do things...
International Mother Language Day, celebrated annually on 21 February, aims to promote awareness around linguistic and cultural diversity, promoting the preservation and protection of all languages. Through Natural Language Processing (NLP), a technology that allows computers to effectively understand the way humans speak and interact, companies can bridge the language...
More than 500 million people use the Google voice assistant — found on Android phones and other Google devices like smart speakers — each month. This is just one sign of how quickly voice-powered artificial intelligence (AI) systems are becoming a part of our everyday lives. You can already ask...
The artificial intelligence (AI) market is predicted to reach revenues of $156 billion by the end of 2020, according to IDC, with the largest segments being application and enterprise relationship management (ERM) at 20% and 17% respectively. The scale of AI growth alongside developments in automation, machine learning, deep learning,...
In 2020, three themes will heavily influence our private and professional lives: employee experience, artificial intelligence (AI), and sustainability. Business success will depend on how well enterprises manage the associated challenges and opportunities. Shining a spotlight on employees One theme that is bound to shape business success in 2020, and beyond,...
Global mobile technology provider Cloudbanter is offering mobile users a unique new way of utilizing Artificial Intelligence (AI) within its messaging, apps and phone technology. Cloudbanter technology, which is available through a range of platforms including AI Messages, the AI SDK Toolkit and AI Phone apps, allows users to monetise...
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