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South Africa: new rules for Telkom’s Open Innovation Mega Challenge

November 8, 2013 • Mobile and Telecoms, Southern AfricaComments Off on South Africa: new rules for Telkom’s Open Innovation Mega Challenge

Telkom has revised the rules of the Open Innovation Mega Challenge to ensure that participating innovators and the company are well protected with regard to the ownership of intellectual property rights. Initially the rules of competition were designed to mitigate against any possible litigation matters that may arise from non-winning entrants pursuing...

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PCC: Getting closer for greater business benefits

November 8, 2013 • Southern AfricaComments Off on PCC: Getting closer for greater business benefits

If you still wait for your customers to call you, your contact centre strategy is about to become outdated. Simply waiting for calls to come in, or worse – making outbound sales calls scripted to suit the mass market – will not generate customer loyalty...

SA and IT outsourcing – what to expect in the coming years

November 7, 2013 • Southern AfricaComments Off on SA and IT outsourcing – what to expect in the coming years

With the South African IT services market expected to reach R53.3 billion by 2015, according to BMI TechKnowledge’s (BMI-T) South African IT Services Market Sizing and Forecast it is safe to say there is still considerable opportunity for IT players in...

Preparing private cloud services with a hybrid cloud future in mind

November 5, 2013 • Enterprise IT, Southern AfricaComments Off on Preparing private cloud services with a hybrid cloud future in mind

The value of hybrid cloud environments continues to grow for enterprises as services are becoming more and more refined.  While perceived risks still remain, new management tools are quickly closing the gap allowing for data and applications to be managed...

POPI to create new roles in enterprise

November 4, 2013 • Southern AfricaComments Off on POPI to create new roles in enterprise

The new Protection of Personal Information Bill (POPI) is set to create a new role for specialised compliance officers within enterprises, says Ayanda Dlamini, Business Development Manager of LGR Telecommunications. The new Protection of Personal Information...

Absa, Telkom SA bank on alliance for customer reward

November 4, 2013 • Mobile and Telecoms, Southern AfricaComments Off on Absa, Telkom SA bank on alliance for customer reward

Telkom SA today announced that it has signed a collaboration agreement with Absa and is now an official partner of the programme. The partnership sees Telkom offering Absa customers greater value and rewards when subscribing to Telkom flagship Simple and...

Unlicensed software – South Africa still flirting with danger

November 4, 2013 • Southern Africa, Top StoriesComments Off on Unlicensed software – South Africa still flirting with danger

New figures indicate that a significant decline in the use unlicensed software by South African companies is still some way off. This is according to BSA | The Software Alliance, the leading global advocate for the software industry whose latest 2013 data...

How mobile is driving SA’s metered cab market

November 1, 2013 • Southern AfricaComments Off on How mobile is driving SA’s metered cab market

  As Gauteng motorists contemplate life with e-tolls, a Johannesburg-based startup, SnappCab, has emerged to offer a possible alternative. By leveraging off the proliferation of mobile devices and increasing demand for reliable public transport in South...

Social media and mobility can change the way we work—if they are done right

November 1, 2013 • Southern AfricaComments Off on Social media and mobility can change the way we work—if they are done right

Two interrelated trends are slowly but surely changing the way that companies operate. The first is the growing use of social media technologies to collaborate with colleagues and customers; the second is the ongoing shift to mobile devices to perform work...

New music service to launch in South Africa

November 1, 2013 • Online & Social, Southern Africa, West AfricaComments Off on New music service to launch in South Africa

On a mission to make music fully mobile, affordable and heard, Spinlet will shortly launch its music platform in South Africa, the Company’s second launch in Africa. Spinlet’s SA office, based in Cape Town, will drive the company’s expansion into...

Tech innovators delve into IP commercial exploits

October 31, 2013 • Company News, Southern AfricaComments Off on Tech innovators delve into IP commercial exploits

The Intellectual Property Rights Act has introduced important conditions in South Africa for the commercialisation of Intellectual Property and will impact operations across a number of industries and sectors. A carefully thought-out intellectual property...

What South Africa’s students cannot do without

October 31, 2013 • Online & Social, Southern Africa, Top StoriesComments Off on What South Africa’s students cannot do without

  South Africa’s students are addicted to social media – but are almost unanimous that it enhances both their academic and social lives. In fact, they believe it may even help them during exam time. This was the key finding of the SA High-tech...

The realities of mobile for the enterprise

October 30, 2013 • Mobile and Telecoms, Southern AfricaComments Off on The realities of mobile for the enterprise

  Mobility is a reality for enterprise – whether decision makers like it or not. Given the advent of mobile devices in the workplace, the increase in usage by employees and significance of BYOD, industry analysts have pointed to the relevance of Mobile...

Business continuity and the cloud: Storm warning

October 30, 2013 • Company News, Southern AfricaComments Off on Business continuity and the cloud: Storm warning

“Cloud services are proliferating because they offer employees tremendous flexibility—the explosion in the use of smartphones and tablets creates a tremendous need for anywhere/ anytime access to applications,” says Peter Westcott, business continuity...

Skilled ‘cyber warriors’ wanted to help South Africa fight fraud

October 29, 2013 • Security, Southern Africa, Top StoriesComments Off on Skilled ‘cyber warriors’ wanted to help South Africa fight fraud

With a dire lack of skills to counter South Africa’s spiralling instances of cyber fraud, it is little surprise that the country ranks third among those most targeted for cyber attacks. So claims Professor Basie von Solms, Director of the University of...

South Africa: Telkom Mobile’s SIM-SONKE goes national

October 28, 2013 • Mobile and Telecoms, Southern AfricaComments Off on South Africa: Telkom Mobile’s SIM-SONKE goes national

Telkom SA’s mobile division announced that SIM-SONKE subscribers will now be able to make calls from anywhere in the country. Previously customers were able to make calls only where Telkom Mobile has network coverage. “We introduced SIM-SONKE as a...