As Windows 10 approaches its end of life on 14 October 2025, businesses face a crucial transition to Windows 11. This shift is more than a software update; it’s a strategic opportunity to leverage advanced AI-enabled devices that future-proof IT operations.
Windows 11 offers more than compliance with current software—it’s a chance to embrace high-performing, secure systems that set the stage for long-term competitiveness.
Why act now?
October 2025 is fast approaching, and transitioning to a new OS across an enterprise is complex. Businesses that remain tethered to legacy systems potentially face critical risks, including increased cybersecurity vulnerabilities, non-compliance, compatibility issues, and reduced operational efficiencies.
For example, as older platforms lose access to security updates, sensitive company data becomes more vulnerable to breaches, phishing attacks, and ransomware.
Here are key considerations for businesses embarking on a PC refresh as part of their transition to Windows 11:
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Assess Current Hardware and Software Compatibility
Before making any changes, businesses should start with an assessment of their existing PC fleet. One crucial aspect to note is the updated hardware requirement for Windows 11, so planning ahead for software updates or replacements will help avoid downtime and ensure a seamless transition. Many older devices do not meet the hardware requirements to upgrade to Windows 11. The first step in the transition process is to understand your client’s hardware estate.
Businesses can stay on Windows 10, and Microsoft will start charging for extended security updates from October 2025. All Windows 10 devices are eligible, and a license for the Extended Security Updates (ESU) program is sold as a subscription per device. This is an expensive cost on an older device with no new features or functionality. Planning now will help determine which devices or systems can be upgraded and where new investments are required.
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Embrace AI-Optimised Hardware
A critical component of future-proofing your business lies in adopting AI-optimized hardware. PCs powered by neural processing units (NPUs) are built with AI accelerators that work in tandem with existing CPUs and GPUs. AI PCs can empower users to accomplish more, faster: from streamlining workflows to enhancing video conferencing and integrating advanced AI features into creative processes.
3. Prioritise Security with Modern PCs
Findings from Dell’s Innovation Catalyst Study reveal that 81% of South African organizations (global: 83%) have been impacted by security attacks in the past 12 months, mainly from malware, phishing and data breaches. Built-in PC security can de-risk organizations, yet just 4 in 10 organizations surveyed strongly agree that they emphasize buying technologies or applications with security built into them. There lies a major opportunity.
The security features in Windows 11 are best utilized on newer hardware. As device-based attacks grow in our hybrid world, foundational PC security features become more critical than ever.
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Embracing a New Era of Workforce Productivity and Collaboration
Relying on legacy systems can frustrate teams, reduce engagement and harm retention efforts in today’s hyper-competitive job market. In South Africa, companies are increasingly adopting AI technologies to improve efficiency, reduce costs and enhance customer experience. This trend is expected to continue in the coming years, with the government also investing in initiatives to develop the country’s AI capabilities. Statista predicts that South African users of AI tools will increase from 2.5 million in 2025 to 5.24 million in 2030.
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Plan for Better Total Cost of Ownership and Sustainability
While there’s an upfront investment in upgrading, businesses quickly recoup their costs with reduced IT maintenance, lower error rates and improved resource utilization. With a modern OS and hardware ecosystem, companies spend less time troubleshooting tech issues and more time driving their core businesses. In addition, flexible payment and financing solutions present a flexible monthly subscription-based model that eliminates the need for significant initial investments, providing the flexibility to scale PC infrastructure up or down as needed. This approach allows organizations to overcome financial barriers and access state-of-the-art technology.
A PC refresh tied to a Windows 11 upgrade also offers a chance to adopt more energy-efficient devices that not only save costs in the long term but also align with sustainability goals. This means that customers can rest assured knowing the devices they purchase are being produced in ways that help reduce e-waste, increase recycling and are energy-efficient, both in production and in use. This not only reduces power costs but also improves corporate social responsibility metrics.
