Integrated customer experience solution architects Digital Solutions Group has signed an agreement to partner with, LogMeIn, to provide its flagship customer engagement platform, Bold360 to customers across South Africa. The new Bold360 suite offers South African customers a sophisticated suite of services aimed at improving customer experience (CX).
Digital Solutions Group is partnering with LogMeIn to offer Bold360 to their clients. This provides state of the art AI-enabled chatbot technology. LogMeIn’s product portfolio also includes ‘GoToMeeting’ and ‘LastPass’.
“DSG is an ideal partner to help us to best serve the South African reseller network and its business customers,” says Yariv Mendelson, Senior Director of Business Development, LogMeIn. “The bottom line is, customer experience can make or break a business, and so companies need to improve the experience they provide by moving beyond isolated interactions to build continuous engagement with their customers.
“By partnering with LogMeIn, we aim to bring our customers the most innovative and effective solutions to deliver on their goals – and we believe that Bold360 will expand our range of offerings in our quest to deliver exceptional customer experiences on our clients’ behalf,” adds Yaron Assabi, Group CEO, Digital Solutions Group.
Bold 360 and DSG will be participating in the upcoming Digital Transformation Congress being held in Sandton on 30th July – be sure to catch them there to discuss opportunities for exceptional CX in your business.”
How to participate:
Join as an attendee: Join local and international CxOs, line-of-business (LoB) executives as well as heads of innovation, technology, and strategy to discuss the techniques and tools required to implement a seamless digital transformation strategy that will drive profitability and customer-centricity.
Join us as an exhibitor: Showcase your technology innovations, projects, and solutions. Put your organisation, company or SME at the centre of this one-of-a-kind gathering. Find new partnerships, investors, leads, and opportunities.