Takealot takes massive strain this Black Friday

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Takealot takes massive strain this Black Friday
Takealot takes massive strain this Black Friday.

Takealot’s website and mobile app has been taking strain this Black Friday. The online retailer is facing technical issues for the second year in a row during its Takealot Blue Dot Sale.

After opening its sale just after midnight, on 23 November 2018, the online retailer began to face problems – with customers complaining via social media that they were having difficulty completing orders with their credit cards.

The online retailer reached out to consumers on social media platform Twitter and issued the following statement.

While the issues has been resolved, for now, Downdetector.co.za has been used by consumers to report a number of errors. According to the website, the most reported issues were that 46 percent of customers could not make payments, 26 percent could not login, and a further 26 percent had general problems with the website.

This, as stated above, is the second time in a row Takealot has faced Black Friday issues with last year seeing the entire website crashing.

By Darryl Linington
Follow @DarrylLinington on Twitter
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