Kenya Commercial Bank (KCB) has refreshed its mobile banking application to enhance its capabilities and guarantee tighter security features as the lender deepens its digital banking agenda.
According to the KCB, with the new look App, users are able to perform a wider array of transactions ranging from paying utilities, transferring funds across accounts and banks and making e-commerce transactions among other capabilities.
Through the KCB App, users are able to make utility payments such as Water and Electricity payments, with bill reminders set to remind the customer when the bill is due. The KCB App allows users to make money transfers through KCB Mpesa, SWIFT EFT and RTGS. Through the App, users are also able to pay school fees to over 2,000 schools across Kenya through ‘Lipa Karo’.
The KCB App – which is available in Kenya and Rwanda – now features encryption that is set to safeguard and protect a customers’ details (identity & financial information), as the app requires a password before any transaction can be made. A user can also use the App to block a stolen or lost debit or credit card.
“The KCB App, as currently designed is set to revolutionize banking. It is one of the key pillars of our digital banking strategy, grounded on our belief that the future of financial services is digital. We believe that technology-based platforms have the potential to significantly accelerate any financial service proposition and we have seen this happen before,” said Samuel Makome, KCB Group Chief Operating Officer.
“We continue to make deliberate investments towards digital financial services to complement the traditional brick and mortar model that was in yesteryears the hallmark of banking. We have continually rejigged our digital strategy to align it with the global direction of flight as far as technology is concerned,” said Mr Makome while launching the App.