Thursday, July 25, 2024
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Ugandans losing millions to phone companies

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Many Ugandans are losing money to unending promotions by their preferred telecom companies. This comes in the form of users asked to subscribe by sending messages to win cash, airtime, and cars. Apparently these messages go for between Ksh50 to Ksh1500 depending on the network provider.

Ugandans are losing money to unending promotions by their preferred telecom companies. (Image: File)

Isaac Kalembe, the PR officer at Uganda Communications Commission told Saturday Vision that they had received several complaints from the public on unauthorised deductions from their accounts.

“But whenever we get the complaints, we put them to the attention of the service providers and we ensure that they are addressed.  We have a special desk handling the complaints.” Kalembe added.

“We have just completed such a dialogue in northern Uganda. We met with the members of the public and officials from these telecom companies and ironed out some of these differences.”

Airtel spokesperson, Joseph Kanyamunyu told Saturday Vision that the promotions on their network are optional for the subscribers.

“We just give you an opportunity for three days and if you don’t want we ask you to send “DEACT” to get off,” Kanyamunyu said.

The State Minister for ICT, Nyombi Tembo advised Ugandans to learn how to live with the improving technology so avoid such cases.

Michelle Tongo


  1. Its matter of fact people are suffering cold the so call fake promotion that's inform gambling. This promotions sometimes are not fact. We there4 ask the govt to come to our rescue.

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