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Citrix Survey: SA workers opt for flexi hours

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About 71% of South African knowledge workers are now regularly working outside of the office, whilst 75% of surveyed workers use their own personal computing devices at work.

Sean Wainer, Citrix Systems SA Country Manager

That’s according to the “Future of the Workplace”, a survey of more than 100 CIOs and information workers undertaken by Citrix Systems in May and June 2011.

With remote working becoming ever-more popular, the findings indicate that laptops (83%) and smartphones (73%) are the most used devices when travelling and working away from the office.

Tablet devices are still a growing market, with only 11 per cent of knowledge workers using these devices outside of the office.

“These findings are a good indication that the concept of flexible working is gaining real traction,” says Sean Wainer, Citrix Systems South Africa Country Manager.

“But it’s also an indication that conditions are shifting within the corporate and enterprise environment around driving and enabling greater productivity,” says Wainer.

On average, 71% of the respondents also affirm that the flexibility to work anywhere, anytime actually makes them more productive than if they were only able to work in the office, with 54% of respondents claiming to work outside of the office for one to two full days a week.

Overall, 92% of respondents said that working remotely is now completely acceptable at their organisation, implying a considerable shift in knowledge worker and organisational attitudes in South Africa.

“The impact of the consumerisation of IT on the working environment has gained traction over the last eighteen months. We now have the kind of technologies that can support virtual and flexible working in a secure and simple way,” says Wainer.

“And the benefits of desktop virtualisation can be leveraged into the enterprise as more and more end users look to be mobile and work flexibly.”

Of those that bring their own device to work, 58% manage their device and install new apps themselves, indicating the arrival of the “self-service” era.

About 56% of respondents have two devices, such as laptops, tablets or smartphones that they use daily and 25% indicate three devices that they use daily.

The technology shift seems to be coming from the most senior levels too.

66% of the respondents see IT Executives/ C-level and Senior Vice Presidents as the first to bring consumer devices, like the iPad, iPhone or other smartphones, into the enterprise for everyday work.

“This is a very different picture from the “old” traditional IT department that controlled the hardware and software of the entire organisation. The challenge for IT to deliver technology within the boundaries of corporate governance and control with the flexibility needed by end users is real,” says Wainer.

“IT departments need a new way to approach their IT services provisioning. Desktop virtualisation is one way they can enable this, plus have the added benefit of enabling a more productive working force.” says Wainer.

Staff Writer

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