Tech Mahindra, a global systems integrator and business transformation consulting company, plans to establish its Business Process Outsourcing (BPO) operations in Nigeria.
The company hopes that by establishing their headquarters in Nigeria, the West African country will serve as a gateway to other African markets.
Tech Mahindra’s President of Corporate Affairs and Business Services Group Sujit Baksi says the company plans to increase its African footprint after two years of Nigerian operations.
Baksi adds that over the last two years, the firm has partnered with a number of leading telecom operators in Nigeria, including MTN and Multi-Links and also recently won a lucrative Bharti Airtel Africa deal to set up Airtel’s BPO operations in seven countries.
“We are extremely excited to be a part of the growing market in Africa. We have already helped our customers in Africa reduce their operating costs and generate new revenue streams. Tech Mahindra has recruited over a thousand local employees in Nigeria and it is our strategy to nurture local talent for effectively executing our BPO operations,” says Baksi.