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HP Nigeria tackles counterfeit toner cartridges

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HP inkjet cartridges

Hewlett-Packard has launched a toner cartridge authentication programme, a free software solution that helps customers confirm the purchase of original HP toner cartridges.

Speaking at the launch of the authentication software in Lagos, Nigeria Sherifa Hardy, channel sales manager for imaging and printing  for HP Africa, says the HP Toner cartridge authentication free software validates whether the installed cartridge on an HP printing LaserJet is an original HP toner cartridge or an alternative supply, such as a remanufactured, refilled, cloned or counterfeit product.

Hady says with the new initiative, if the cartridge is not a genuine HP product, the software solution would show that it is unauthenticated, meaning that it is not a genuine HP product. The software can be downloaded at the HP website for use with an HP Laser Jet printer such as the HP Colour LaserJet Pro CP5225 Series, M1530 MFP, P1100, P1560 and the HP LaserJet Pro P1600 Series that supports the digital authentication.

“We want to ensure that our customers are able to identify counterfeit toner cartridges, since they are less reliable, unsafe and produce poorer results.”

“People who buy counterfeit cartridges believe that they are receiving original products, and would now be able to identify them with the help of the HP Toner cartridge authentication software,” says Hardy.

Hardy says over the last four years, HP has assisted in the seizure of nearly nine million pieces of fake printing supplies and components in Europe, the Middle East and Africa, conducted nearly 5,000 investigations in almost 90 countries over the last four years, resulting in the seizure of more than 30 million units of counterfeit cartridges and components.

Counterfeit printing supplies

Chukwuma Okpaka, HP manager for enterprise server and storage, says the company’s collaboration with Nigerian law enforcement officials has resulted in the seizure of counterfeit printing supplies destined for HP printers.

The company supported Nigerian law enforcement officials who confiscated nearly 6,500 illegal items in a highly coordinated strike.

The raid was carried out on an illicit workshop and four connected retailers, seizing a total of 3,600 ready-for-sale laser print cartridge counterfeits, 1,800 fake flat boxes and almost 950 empty laser print cartridges intended for illegal use.

He added that HP’s initiative in the anti-counterfeiting programme includes working with the Standard Organisation of Nigeria (SON), educating its customers and partners to be vigilant against fake printing supplies, investigating reported cases and enforcement with local authority and preventive measures, like the newly introduced software solution, for identifying counterfeit cartridges.

By: Bimbo Omitooki


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