“When such an outage occurs, the cost to businesses and inconvenience to customers is great and as such, we decided to re-route our connections at our own cost. Although many other operators decided to claim ‘unavoidable outage’, connecting Africa is what we do, even when the chips are down”, explained Silvio do Carmo, Gateway Communications’ Business Development Director, Wholesale.
The African telecommunications provider used its fully redundant MPLS network on SEACOM, re-routing all IP transits and connections through the SAT-3 cable, the undersea cable that travels from South Africa along the Western side of Africa up to Europe.
Launched last year, Seacom last week experienced an interruption in its network on the Mediterranean section of the SEA-ME-WE 4 submarine cable system, which SEACOM currently utilizes to connect to London. Repairs were scheduled over the weekend, however many ISPs and mobile operators using IP services still experienced disruptions on Tuesday .
Gateway Communications a pan-African wholesale connectivity and telecommunications provider.